Kyndryl

Associate Director, Offering Management - Network & Edge

Assistant Director, Learning Project Specialist

Hilton

Managed delivery of Connected Room digital program. Led multiple teams as Scrum Master along with Delivery Lead responsibilities. Maximized value outcomes by building relationships with product owners and engineering leads, driving results and responding to changing objectives. Increased effective tracking of work increments and reporting as program JIRA administrator. Facilitated product roadmap, release planning, dependency management and downstream impact assessment.

Delivery Lead, Connected Room & Mobile

Scaled combined 50+ developer and QA team across 3 continents into scrum teams with singular product emphasis. Coached teams new to agile by implementing Scrum Events and Agile best practices with a deep focus on continuous training and improvement through servant leadership. Facilitated scrum events and collaborated with team to rapidly identify and resolve impediments. Escalated resolution of blockers within Connected Room pods and core API teams. Introduced detailed sprint data analysis review to proactively prepare for upcoming sprint commitment.

Scrum Master, Connected Room

Imaginuity

Acted as strategic resource for key client growth. On-boarded and mentored junior team members. Presented to C-level executives and stakeholders, setting expectations, managing risk, and resolving issues. Generated over $730K in revenue and influenced clients to bring in affiliate companies to work with agency. Over 3 year period managed $3M+ in projects across 25 clients including website builds, digital media campaigns, brand strategies, and project retainers. Successfully handled multiple high-stakes projects simultaneously.

Senior Account Executive

Responsible for coordination of client, creative, UX, content, web development, and digital media teams to ensure consistency of message and strategy across all departments. Expert in delivering all aspects of website development and complex digital marketing strategy and execution, including roadmaps, email, e-commerce, social media, SEO, SEM, reporting, budget reconciliation, and holistic project management.

Account Executive

Hadeler Krueger Advertising

Collaborated with team on integrated traditional and digital marketing plans. Conducted research, wrote creative briefs and messaging frameworks, generated project plans, and worked closely with media team to deliver comprehensive, integrated traditional and digital media plans that aligned with client goals and strategy. Assisted with broadcast production for photo shoots and commercials. Managed client communication and billing.

Account Coordinator

TM Advertising

Conducted research and extracted insight to create client-facing information decks. Reviewed client requirements to produce comprehensive creative briefs for the team while adhering to long-term brand strategy. Extensively proofed all assignment and spec sheets. Actively participated in briefings to implement project changes and approvals. Assisted with project management and coordination of logistics and complicated scheduling to ensure timelines were met. Assisted in pre-production for brand photo shoots.

Account Management Intern

Southern Methodist University

Tutored athletes in basic concepts of advertising and marketing, advised them on time management and study skills to promote self-efficacy.

Advertising Tutor for Student Athletes

SMU Temerlin Advertising Institute

Owned website administration, producing and editing video content, writing weekly e-mail newsletter, and general office assistance.

Graduate Assistant

Directorz

Assisted with office management, preparing for shoots, worked as production assistant (PA) on commercial sets.

Intern

Assisted professors with research and course requests, office administration, scheduling and executing special events.

Student Teaching Assistant

Hello! I am an experienced Scrum Master and Lead Delivery Manager with a successful track record of leading programs in Agile values, principles, processes, and practices to maximize customer satisfaction. As an effective coach and mentor I take pride in building high-performance teams. I am a strong communicator who focuses on facilitating seamless collaboration to achieve continuous improvement. My purpose-driven leadership ensures rapid delivery of business value and achievement of team goals by fostering a growth mindset.

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