Pliancy

Pliancy builds custom solutions for Capital Management and Life Science companies to secure and scale their technology. Using a personal, process-driven approach with white-glove service, we liberate our customers to do their best work by streamlining and automating processes while protecting their data. We innovate towards simplicity and sustainability through cloud-native strategies, future-proofing our clients’ processes in a constantly evolving tech landscape.

Senior Infrastructure Projects Engineer

Iterative Health

- Centralized IT support by implementing JIRA Service Desk, improving issue resolution time by 50%
- Conducted audits of 50+ SaaS applications, enhancing identity and access management, leading to a reduction in security incidents.
- Deployed Okta for SSO and multi-factor authentication, securing employee access and improving system integrity.
- Prepared for SOC2 compliance by rewriting IT security policies and launching SIEM and Zero Trust projects.
- Recruited and mentored IT support and systems engineering teams, boosting IT service efficiency and automation.

IT Manager

Eleanor Health

- Managed technology operations for 30 clinics across 10 states, ensuring high availability and security of IT systems.
- Introduced mandatory MFA and developed HITRUST certification documentation, increasing security posture.
- Implemented Jumpcloud SSO, new telephony solutions, and device management systems, enhancing operational efficiency.
- Reduced IT costs by 20% by bringing IT functions in-house and building a dedicated IT team.

Head of Enterprise Technology

MineralTree, Inc.

- Established a comprehensive IT program, integrating OneLogin for SSO and enforcing MFA, resulting in a 40% increase in security compliance.
- Led the transition to a fully remote work environment during COVID-19, maintaining productivity and collaboration.
- Directed IT integration during M&A, successfully migrating data and applications with zero downtime.

Information Technology Manager

Matrix

- Monitored day-to-day IT operations across Boston, San Francisco, and Palo Alto offices, ensuring smooth functionality and efficiency.
- Implemented best practices including MFA, SSO integration, and phishing simulations to bolster security.
- Migrated ERP software from Intacct to Dynamics and converted legacy network equipment, saving $150k annually by transitioning to low latency fiber-based direct internet access.
- Migrated legacy video conferencing systems to Zoom and telephony to Zoom's AV integration, modernizing communication infrastructure.
- Acted as a trusted advisor to new portfolio companies, addressing their IT operations and security concerns effectively

Yieldbot

- Established the IT and corporate security program for a 150-person organization with six offices nationwide.
- Implemented and refined new network equipment, improving WiFi connectivity and creating SD-WAN connections between offices.
- Streamlined and standardized audio-visual systems in meeting rooms, enhancing meeting efficiency and experience.
- Continued to provide robust IT support until the company folded in 2018.

Head of Information Technology

Acquia

- Led a team of 5 IT support staff and systems engineers, delivering corporate IT services for an 800-person global organization across North America, South America, Australia, Europe, and Asia.
- Implemented new cloud-based VoIP and video conferencing systems, standardizing meeting rooms and saving 50% on yearly costs.

- Wrote and edited code to automate provisioning and deployment processes, using Jenkins, Puppet, and Ansible in AWS environments.
- Set up production health monitoring and alerts, enabling rapid diagnosis and resolution of server faults.
- Provided support for internal and external developers, facilitating the creation of development environments and enhancing operational efficiency.

DevOps Engineer

Sapient

- Administered and oversaw OS X infrastructure for over 2000 clients, utilizing Casper and other OS X management tools.
- Developed new workflows, including Tomcat and MySQL load balancing, and spearheaded global software update services.
- Created new scripts and workflows for package management, preference management, and imaging.

Senior Associate L1 Infrastructure

Macuity

- Implemented and administered tools to optimize OS X and iOS functionality for SMB clients.
- Worked with technologies including OS X Server, JAMF Casper Suite, SonicWALL UTM devices, NETGEAR switches, Kerio Connect, VMware, CentOS, Ubuntu Server, and various Windows environments.
- Provided technical support and consultation, enhancing client satisfaction and operational efficiency.

Sales and Systems Engineer

IT Leader

Seasoned IT security leader with extensive experience in directing IT and security programs for tech startups. Proven ability to enhance IT operations, implement robust security measures, and lead cross-functional teams to drive technological advancements and organizational success. Expert in infrastructure management, identity access management, and security compliance (SOC2, HITRUST).

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