Harald Henn's Linkedin Analytics

Harald Henn, Marketing Resultant GmbH, located in Mainz, serves leading national and international corporations as acknowledged customer experience and digital customer service expert. He regularly contributes articles to Customer Experience publications and is a frequent speaker on conferences. Harald Henn is author of two books on call center management and customer relationship management and various ebooks on Customer Experience Specialties: Customer Experience strategy, implementation and optimization in Telcos, automotive, insurance, banking, utilities