Yagershots

• Freelance photographer, graphic designer helping market local brands, executives and artists.
• Used Google Analytics, Google Search Console, Google Tag Manager and Sprout Social to perform competitive analysis, keyword research, content planning and optimization for SERPs.
• Notable clients include The Bouqs (as seen on Shark Tank) and DogVacay.

Founder & CEO

Tulare County Office of Education

Serving the Visalia community as a substitute teacher while considering other long-term opportunities.
Underwent DOJ clearance, fingerprinting and basic skills evaluation in place of CBEST to receive emergency credentialing.

Substitute Teacher

Robert Half

• Generated new business and fostered client relationships with candidates for finance and accounting roles in the Greater Fresno area. (B2B & B2C sales)
• Managed up to 190 outbound calls weekly, 10 interviews weekly to maximize recruiting, prospecting, and lead nurturing activity of field agents in a hybrid setting.
• Served as main point-of-contact with ownership of order intake, interview, reference check, client visit, legal compliance, quality control and employee conversion.
• Developed new marketing and retention campaigns to maximize book of business, maintain and cleanse CRM database.
• Managed full desk rotation, advised Business Development team of performance metrics on daily, weekly basis.
• Key tools used: Salesforce.com (SFDC, Salesforce Sales Cloud, CRM), Domo (Business Intelligence), RingCentral (VOIP), Cornerstone On Demand (CSOD), Percipio (Skillsoft), Workday (HCM), Microsoft Teams, Microsoft Outlook
• Other tools: VoiceStorm by FirstUp (formerly Dynamic Signal -- employee advocacy / content marketing syndication), Enterprise Resource Planning (SAP, MS Dynamics, Famous, Yardi, Sage), QuickBooks

Talent Manager

Staples

• Grew department revenue by >10% within first 90 days.
• Led initiatives for app downloads and loyalty program enrollment (CRM).
• Achieved #1 customer response rate without surveys, such as feedback to President's office.
• Achieved #1 in coupon redemption rate for upselling additional product.
• Independently performed competitive market research and strategic analysis.
• Independently developed new marketing materials, self-help guide, and quick quote tool to prospect new business.
• Trained new associates on service model and selling strategy.
• Ensured timely order fulfillment between online, in-store, off-site and 3rd-party vendors.

Tools used:
• Salesforce (CRM)
• FlightDeck (PNI Media) (queue management)
• Managed Print Services (MPS) (supply and support services)
• PrintMe.com (secure file and data pre-processor)
• iPostal1 (authorized PO Box virtualization)
• Photoshop & Acrobat (Adobe), CutePDF
• Canva (3rd-party template orders)
• HP Click (for wide-format production)
• Webware.io (digital advertising suite)
• Every Door Direct Mail (EDDM) (political and marketing mailers)

Print & Marketing Associate

Verizon

• Advanced the revenue growth of a Fortune 50 company that does $134 billion annually.
• Led consumer and business sales, exceeding monthly quotas by 20-50% as a top-3 performer.
• Delivered > $10K in cost savings each year by mitigating third-party and first-party fraud.
• Serviced 20-30 accounts daily, assessing billing needs, troubleshooting devices, network issues.
• Performed 1000+ credit applications, built out consumer and business profiles, ensured document verification, account migrations and number porting.
• Executed QA tests of proprietary point-of-sale software and conducted 3 pre-launch trials.
• Advised 4000+ customers on technology solutions, cross-selling and new business opportunities.
• Coordinated cross-channel lead nurturing, order tracking and fulfillment from online, telesales, R2B, B2B, and government accounts to reach >$42K in individual revenue each quarter.
• Used internal CRM tools and Salesforce for SMS and email campaigns highlighting new product launches, renewals, abandoned cart and other remarketing opportunities.
• Cold calling customers and businesses to enhance digital campaign efforts.

AWARDS:
• Awarded #1 Net Promoter Score, district, out of 50+ employees (2016, 2017).
• Awarded #1 Accessory Revenue per Device, district (2017).
• Awarded #1 in Digital Leads, lead generation via Salesforce, district (2019, multiple dates).
• Awarded #1 Asurion Insurance Adds, region (Alaska, Hawaii & Western US) (2019)

Solutions Specialist

Marland MicroSolutions, Inc.

Independently contracted for production / design of mobile application and website.

• Worked remotely to deliver mock-ups, prototyping for prospective business pitch.
• Traveled to client to pitch design and won new business.
• Drafted UX wireframes, high-fidelity prototyping with development team.
• Developed custom icons, sprite sheets for handoff to developers.
• Developed packaging materials for product and partner/investor pitches.

Graphic Designer (Web, iOS and Android)

Horizon Media

Honda
• Managed >$50MM (net) in media plans for 2 regional automotive accounts to reach annual GRP goals and client KPIs.
• Approved bi-monthly billing for 6 activation teams. Discovered overperformance of $60K, ending year within budget.
• Trafficked ads for out-of-home, radio and TV.
• Prepared media decks, performance reports, syndicated research and board meeting materials.
• Successfully signed both accounts for the next year of media planning.

Assistant Brand Strategist

Fuhu, Inc

Fuhu was named the Fastest-Growing Company in America on the Inc 5000 list two years in a row (2013 & 2014).

• Collaborated with a 15-person team to produce "Wings," an adaptive educational app for the Nabi, Fuhu's Android tablet for kids ages 3-14.
• Generated new content according to strict template guidelines. Reviewed content for accuracy and performed quality assurance testing.
• Produced, organized 1000+ graphic icons by grade and learning category.

App Developer / Asset Coordinator, Nabi Product Team

Independently contracted to design website and interactive online survey for an executive recruitment company.

• Brainstormed, developed design concepts and creative directions.
• Presented mockups and revised designs based on client feedback.
• Created brand-new icons, buttons, and other graphic elements.

Graphic Designer & Web Designer

Publicis Sapient

(Creative, Accounts & Business Development)
Paid internship as a result of winning campaign pitch from class project presented to industry leaders.

• Contributed as part of creative team for a winning campaign pitch for Vail Ski Resort; won Digital Agency of Record and awarded "Site of the Day" by CSS Design Awards.
• Produced company profile deck researching potential clients.
• Designed user interface mock-ups for client website.

Digital Marketing / Advertising Intern

I help business owners reach more customers and increase sales through strategic marketing initiatives.

My goal on LinkedIn is to provide insights on business strategy and emerging technology.

Specialties include:
• Brand strategy
• Marketing consulting
• Revenue operations
• Sales operations
• Content marketing
• Local SEO / SEM
• Conversion Rate Optimization (CRO)
• User Experience Design (UXD)

My current tech stack:
• Google Ads
• Salesforce
• HubSpot
• Sprout Social
• WordPress

Outside of work I enjoy traveling, music production and photography. I'm currently studying Python with an interest in AI, web scraping and data science.

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