Yagershots

• Freelance photographer, graphic designer helping market local brands, executives and artists.
• Used Google Analytics, Google Search Console, Google Tag Manager and Sprout Social to perform competitive analysis, keyword research, content planning and optimization for SERPs.
• Notable clients include The Bouqs (as seen on Shark Tank) and DogVacay.

Founder & CEO

Robert Half

• Generated new business and fostered client relationships with candidates for finance and accounting roles in the Greater Fresno area. (B2B & B2C sales)
• Managed up to 190 outbound calls weekly, 10 interviews weekly to maximize recruiting, prospecting, and lead nurturing activity of field agents in a hybrid setting.
• Served as main point-of-contact with ownership of order intake, interview, reference check, client visit, legal compliance, quality control and employee conversion.
• Developed new marketing and retention campaigns to maximize book of business, maintain and cleanse CRM database.
• Managed full desk rotation, advised Business Development team of performance metrics on daily, weekly basis.
• Key tools used: Salesforce.com (SFDC, Salesforce Sales Cloud, CRM), Domo (Business Intelligence), RingCentral (VOIP), Cornerstone On Demand (CSOD), Percipio (Skillsoft), Workday (HCM), Microsoft Teams, Microsoft Outlook
• Other tools: VoiceStorm by FirstUp (formerly Dynamic Signal -- employee advocacy / content marketing syndication), Enterprise Resource Planning (SAP, MS Dynamics, Famous, Yardi, Sage), QuickBooks

Talent Manager

Staples

• Grew department revenue by >10% within first 90 days.
• Led initiatives for app downloads and loyalty program enrollment (CRM).
• Achieved #1 customer response rate without surveys, such as feedback to President's office.
• Achieved #1 in coupon redemption rate for upselling additional product.
• Independently performed competitive market research and strategic analysis.
• Independently developed new marketing materials, self-help guide, and quick quote tool to prospect new business.
• Trained new associates on service model and selling strategy.
• Ensured timely order fulfillment between online, in-store, off-site and 3rd-party vendors.

Tools used:
• Salesforce (CRM)
• FlightDeck (PNI Media) (queue management)
• Managed Print Services (MPS) (supply and support services)
• PrintMe.com (secure file and data pre-processor)
• iPostal1 (authorized PO Box virtualization)
• Photoshop & Acrobat (Adobe), CutePDF
• Canva (3rd-party template orders)
• HP Click (for wide-format production)
• Webware.io (digital advertising suite)
• Every Door Direct Mail (EDDM) (political and marketing mailers)

Print & Marketing Associate

Verizon

• Advanced the revenue growth of a Fortune 50 company that does $134 billion annually.
• Led consumer and business sales, exceeding monthly quotas by 20-50% as a top-3 performer.
• Delivered > $10K in cost savings each year by mitigating third-party and first-party fraud.
• Serviced 20-30 accounts daily, assessing billing needs, troubleshooting devices, network issues.
• Performed 1000+ credit applications, built out consumer and business profiles, ensured document verification, account migrations and number porting.
• Executed QA tests of proprietary point-of-sale software and conducted 3 pre-launch trials.
• Advised 4000+ customers on technology solutions, cross-selling and new business opportunities.
• Coordinated cross-channel lead nurturing, order tracking and fulfillment from online, telesales, R2B, B2B, and government accounts to reach >$42K in individual revenue each quarter.
• Used internal CRM tools and Salesforce for SMS and email campaigns highlighting new product launches, renewals, abandoned cart and other remarketing opportunities.
• Cold calling customers and businesses to enhance digital campaign efforts.

AWARDS:
• Awarded #1 Net Promoter Score, district, out of 50+ employees (2016, 2017).
• Awarded #1 Accessory Revenue per Device, district (2017).
• Awarded #1 in Digital Leads, lead generation via Salesforce, district (2019, multiple dates).
• Awarded #1 Asurion Insurance Adds, region (Alaska, Hawaii & Western US) (2019)

Solutions Specialist

Marland MicroSolutions, Inc.

Independently contracted for production / design of mobile application and website.

• Worked remotely to deliver mock-ups, prototyping for prospective business pitch.
• Traveled to client to pitch design and won new business.
• Drafted UX wireframes, high-fidelity prototyping with development team.
• Developed custom icons, sprite sheets for handoff to developers.
• Developed packaging materials for product and partner/investor pitches.

Graphic Designer (Web, iOS and Android)

Horizon Media

Honda
• Managed >$50MM (net) in media plans for 2 regional automotive accounts to reach annual GRP goals and client KPIs.
• Approved bi-monthly billing for 6 activation teams. Discovered overperformance of $60K, ending year within budget.
• Trafficked ads for out-of-home, radio and TV.
• Prepared media decks, performance reports, syndicated research and board meeting materials.
• Successfully signed both accounts for the next year of media planning.

Assistant Brand Strategist

Fuhu, Inc

Fuhu was named the Fastest-Growing Company in America on the Inc 5000 list two years in a row (2013 & 2014).

• Collaborated with a 15-person team to produce "Wings," an adaptive educational app for the Nabi, Fuhu's Android tablet for kids ages 3-14.
• Generated new content according to strict template guidelines. Reviewed content for accuracy and performed quality assurance testing.
• Produced, organized 1000+ graphic icons by grade and learning category.

App Developer / Asset Coordinator, Nabi Product Team

Independently contracted to design website and interactive online survey for an executive recruitment company.

• Brainstormed, developed design concepts and creative directions.
• Presented mockups and revised designs based on client feedback.
• Created brand-new icons, buttons, and other graphic elements.

Graphic Designer & Web Designer

Publicis Sapient

(Creative, Accounts & Business Development)
Paid internship as a result of winning campaign pitch from class project presented to industry leaders.

• Contributed as part of creative team for a winning campaign pitch for Vail Ski Resort; won Digital Agency of Record and awarded "Site of the Day" by CSS Design Awards.
• Produced company profile deck researching potential clients.
• Designed user interface mock-ups for client website.

Digital Marketing / Advertising Intern

World Series of Boxing

Prepared online promotional content (social banners, announcements and other web assets) for 2011 individual boxing championships in Guiyang, China.

This was the first-ever live streaming event on YouTube.

• Cataloged and proofread press releases.
• Developed and implemented new photo archive system for 3000+ photos.

Communication Intern

I work to help business owners reach more customers and increase sales by developing strategic marketing initiatives. My goal on LinkedIn is to engage with meaningful content and provide insights on marketing strategy and technology.

My inbox is open to anyone on LinkedIn, however I only accept connections I know personally from work, school and interviews.

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Outside of my 9-to-5 I enjoy traveling, music production and photography.

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