Self-employed

- Design and develop solutions on AWS and Linux infrastructure.
- Analysis and support of existing AWS infrastructure.
- Assist customers transition to and on-boarding to Office 365 solutions.
- Infrastructure solutions for On-premises and Cloud-based setups.
- Design and create corporate and IT workflow solutions on Office 365 platforms.

Technical Consultant

Spritz Interactive Technology Pvt Ltd

- Managed the India office including IT, project and administrative operations.
- Managed multiple software projects including the development and deployment aspects.
- Designed and architected solutions on AWS.
- Migrated client infrastructure from hosting provider to AWS.
- Designed and developed a solution for backup and disaster recovery.
- Developed and implemented the beta and go-live strategies.
- Co-ordinated with the US team and clients to provide project updates and reports.
- Actively managed the recruitment process to build the development team.

General Manager - Technology Projects

EZDC Automation

- Managed VMware virtualization solution projects for APAC region (Singapore, Indonesia)
- Co-ordinated with the client and on-site consultants to ensure timely execution, and delivery.

Project Manager

annectos Rewards & Retail Pvt Ltd

- End-to-End management of IT operations – on-premises and AWS Cloud.
- Managed the development and deployment aspects of the software and IT projects.
- Planned and successfully migrated the existing on premise infrastructure to AWS Cloud.
- Designing and architecting solutions on AWS cloud with load balancing and auto scaling.
- Designed and developed a solution for backup and disaster recovery.
- Set up and configured the Firewall, VPN access, Windows Server and Microsoft SQL Server, Subversion, Active Directory (including AD authentication on firewall). 
- Developed and implemented the beta and go-live strategies.
- Worked with the various internal teams (design, development, operations) to ensure timely releases.
- Evaluated and assessed requirements for hardware and server procurement.
- Hardware, Software and License procurement and management (including Vendor management)
- Provided timely reports to management – Project status, Monthly billing.
- Actively involved in the recruitment process for the IT and development teams.

Senior Manager - Information Technology

- Setup and managed the India operations.
- Managed the software development and deployment aspects of the projects.
- Project management and coordinated with the US-based clients and team.
- Actively managed the recruitment process to build the development and SEO team.

Operations Manager

International Business Machines

- Performed System Verification and Testing of the product stack (warehouse) on Linux, Unix and Windows platforms.
- Agile process environment.
- Executed performance, system and regression tests ( 24 hours / 48 hours / 7 days)
- Verifed system integrity and stability based on the test results.
- Monitor, analyze and document test results.
- Work closely with the development team to fix bugs and suggested enhancements to the product.

Software Test Specialist

International Technological University

- Managed the IT infrastructure for the University.
- Managed FreeBSD-based firewall and servers (DNS, File Server, Authentication Servers)
- Set up and managed Linux machines in Student Labs, running as thin- and thick-clients.
- Provided on-site technical support to the staff, faculty and students.

System and Network Administrator

Barracuda Networks

- Tier 1 technical support (phone, email) for Barracuda Web Filter.
- Worked closely with the Development team for issue resolution and product improvement.

Technical Support Engineer

Pivotal Systems

- Handled the complete order fulfillment process - Rack and Stack, OS and software install, configuration, testing, and final shipment to customer).
- Documented designs, configurations and instructions on Wiki for Unix and Windows servers.

IT Technician

Fortinet Inc.

- Provided phone and email customer service support for the Fortigate firewalls (Canada, US, Central and South America).
- Handled product and service registration, contract renewals, transfers, RMA, customer education (product knowledge, pre-sales, etc).

Customer Support Engineer

- Proficient in Amazon Web Services (AWS), LAMP stack, databases, and automation.
- Designed and implemented on-site and public cloud infrastructure to support large-scale applications.
- Conducted benchmarking, capacity planning, and automated scaling of cloud infrastructure.
- Optimized existing infrastructure employing performance engineering techniques.
- Contributed to the development of security strategies at both application and network levels.
- Coordinated and participated in DevOps practices to ensure seamless operations during releases and deployments.
- Successfully assisted organizations in transitioning from legacy to modern technologies.
- Communicated effectively with various stakeholders, including business, development, and testing teams across different divisions.
- Demonstrated project management expertise across diverse geographical locations and team sizes.
- Performed analysis, troubleshooting, and created comprehensive technical documentation and reports.

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