AutoZone

• Collaborating with cross-functional stakeholders, ensuring on-time delivery of customer-critical programs.
• Implementing strong governance processes, ensuring 100% milestone adherence and ownership.
• Leveraging tools to deliver concise, actionable updates to stakeholders, promptly escalating risks and scope changes.

Program Manager/System Specialist

Eviden

- Led the testing transformation via automation, & tools, boosted testing efficiency by 30%.
- Championed the implementation of best practices - Agile, Continuous Integration, Shift-left testing, resulted 20% increase in execution efficiency.
- Facilitated regular delivery and risk assessments, reduced project risks by 20%.
- Conducting 360° sessions with clients to bring solutions and best practices from other BUs.
- Leading monthly and quarterly business reviews with client to discuss pipelines deals, delivery challenges and value-adds.
- Created and presented the transformation business benefits dashboard to the client leadership team.
- Streamlined testing processes, resulting in a 20% drop in post-release defects.
- Achieved 15% cycle time reduction by optimizing team coordination and multi-vendor collaborations.
- Cultivated high-performing QA team through hiring, and fostering a culture of continuous improvement
- Responsible for overall delivery of various multi-phase testing programs from inception to conclusion while maintaining high customer satisfaction, speed to value and quality.
- Managing a 200+ member team in different geographies for the testing Group
- Mentored 100-new recruits to deliver new automation services, improving productivity in 8 months
- Led hiring activities from pipeline identification to on boarding; individual career growth and succession planning
-Critical delivery SLA negotiation and ensuring they are being followed effectively

Client Engagement and Delivery Leader

FedEx Corporation

- Led test design optimization initiative, reduced total test design time by 25%
- Headed the software releases modernization initiative, increased total number of releases by 2x
- Orchestrated the overall testing delivery for 45 certified software releases.
- Coached testing team to complete End-2-End testing before time, created additional time for development team to fix critical issues ~ 45 major software releases
- Implemented Agility (VersionOne) tool for End-2-End release train 2 weeks before time.
- Spearheaded the CI/CD implementation for Performance, security, and mobile testing

Technical Quality Advisor

Mphasis

- Lead the testing transformation program, reduced testing cycle time by 25%
- Embraced the best practices and tools to drive the transformation using Agile, Intelligent automation, Agility, Selenium, UFT, WinApp Driver, Postman.
- Lead the due diligence, and created implementation strategies for test automation, performance testing, and continuous testing across eco-system.
- Spearheaded the E-2-E IT Ecosystem testing delivery for 20 major releases
- Created and presented the transformation business benefits dashboard to the client leadership team.
- Leading monthly and quarterly business reviews with client to discuss pipelines deals, delivery challenges and value-adds.
- Created and presented project metrics, dashboards, for client leadership to monitor key factors like productivity, efficiency, defect analysis & prevention strategies.

Client Delivery & Transformation Leader

Atos Syntel

- Orchestrated testing transformation through Intelligent automation, SAFe Agile, and tools e.g. CA DevTest, Data Injection Tool, Jenkins, GitHub, Selenium, Postman, resulted 25% efficiency gain.
- Spearheaded the overall delivery of multi-phase, multi-geography, cross-functional testing, transformation, IT Service Management, and IT Operations Management programs.
- Implemented the best practices and methodologies -SAFe, Continuous Integration, Service Virtualization, Test Driven Development, Behavioural Driven development.
- Implemented context-based processes, guidelines, standards, reduced the waste by 15%
- Championed the key measurements for testing delivery service level agreement.
- Created delivery structure for 50+ major customer initiatives 
- Managed a 200+ member team in different geographies with minimal attrition
 Hired and mentored 100-new recruits, made them billable within 6 months.

Client Engagement Manager | Delivery & Transformation Leader

Syntel

- Orchestrated testing transformation through Intelligent automation, SAFe Agile, and tools e.g. CA DevTest, Data Injection Tool, Jenkins, GitHub, Selenium, Postman, resulted 25% efficiency gain.
- Spearheaded the overall delivery of multi-phase, multi-geography, cross-functional testing, transformation, IT Service Management, and IT Operations Management programs.
- Implemented the best practices and methodologies -SAFe, Continuous Integration, Service Virtualization, Test Driven Development, Behavioural Driven development.
- Implemented context-based processes, guidelines, standards, reduced the waste by 15%
- Championed the key measurements for testing delivery service level agreement.
- Created delivery structure for 50+ major customer initiatives 
- Managed a 800+ member team in different geographies with minimal attrition
 Hired and mentored 100-new recruits, made them billable within 6-8 months.

- Revitalized the Cost Estimation Model resulting in a 15% reduction in project budget variances, enhancing accuracy and reliability for new projects.
- Orchestrated a dynamic Onsite and Offshore Optimization Strategy, achieving a 20% improvement in operational efficiency through precise Incremental Staffing Planning.
- Spearheaded budget discussions with clients, leading to a 25% increase in project funding approvals and ensuring seamless financial alignment for Syntel testing projects.
- Innovated in Project and Product scoping, resulting in a 30% reduction in project timelines and enhanced precision in effort estimation for Syntel SQA projects.
- Exceeded client SLA targets by 20%, seamlessly transitioning responsibilities to subordinates for enhanced productivity in subsequent project phases.
- Executed a performance enhancement program, achieving a 15% increase in individual productivity through directed supervision and continuous feedback.
- Led Opportunity Tracker calls resulting in a 25% improvement in resource allocation efficiency for upcoming onsite/offshore positions through proactive planning with offshore management.
- Delivered impactful success stories to client SQA Managers/Directors/VPs, highlighted achievements that contributed to a 30% increase in client satisfaction and project success.
- Implemented a comprehensive review process for DTPS, Functional, E-2-E, Horizontal Integration Test Cases, and Test Data, resulting in a 20% decrease in defects and improved overall product quality.

Senior Test Manager

- Overhauled project and product scoping methodologies, resulting in a 20% reduction in project timelines and a 15% increase in estimation accuracy for Syntel SQA projects.
- Surpassed client SLA targets by 25%, meticulously transitioning responsibilities to subordinates, ensuring a 30% improvement in project phase transitions.
- Delivered compelling success stories to SQA organizations, resulting in a 40% increase in new business opportunities and collaborations.
- Systematically analyzed systems design specifications and requirements, optimizing scope and cost estimation processes, leading to a 20% reduction in project costs and enhanced precision.
- Rigorously examined products, including DTPS, Functional, E-2-E, Horizontal Integration Test Cases, and Test Data, resulting in a 25% decrease in defects and an overall improvement in product quality.
- Scrutinized Test Automation framework changes with meticulous precision, ensuring a 30% reduction in post-release defects and a 20% increase in test automation efficiency release by release.

Senior Project Lead

Persistent Systems

- Analyzed system design specs and requirements, formulating test plans that led to a 15% improvement in testing accuracy for application functionality.
- Spearheaded the creation of test scenarios, test data, and executed scenarios, resulting in a 20% reduction in testing time and improved overall testing efficiency.
- Conducted automation regression analysis for internal releases, achieving a 25% increase in automation coverage and identifying potential issues early in the development cycle.
- Conducted Root Cause Analysis for each issue, implementing Corrective and Preventive Actions (CAPA) that resulted in a 30% reduction in post-release defects, enhancing overall software quality.
- Successfully managed Task Estimation, Task Identification, Scheduling, Tracking, Reporting

Module Lead

MOSUM Technology Private Limited

- Conducted an exhaustive examination and analysis of the System Requirement Specification for comprehensive insights.
- Strategically planned testing activities with meticulous task estimation, ensuring optimal resource allocation and project timelines.
- Analyzed systems design specifications and detailed design, culminating in the formulation of a robust test plan for functional testing. Additionally, developing detailed test cases for precise execution.
- Took charge of scenario architecture, meticulous Test Data creation, and flawless execution of test scenarios. Analyzing actual results versus expected results and crafting test data for effective testing.
- Spearheaded automation regression analysis for the mentioned module across multiple internal releases, ensuring the continuous improvement of automated testing processes.
- Diligently tracked critical issues and furnishing timely feedback to the Development team, fostering a proactive approach to issue resolution.
- Took a proactive stance in investigating critical issues reported by clients and delivering valuable feedback to the support team, ensuring prompt and effective issue resolution.

QA Engineer

I empower people with minimal skills and no experience, to discover their career path| Career Coach | Testing Transformation Evangelist | Lifelong Learner

Result oriented Engagement, Delivery, and Quality Engineering professional with 21+ years of experience across transformation, delivery, operations, client relationship management, business growth, and program management.
 
Deep industry domain knowledge and experience in Logistics & Transportation, and working experience in Insurance, Life Sciences & Healthcare verticals.

Proven track record in E-2-E management of delivery, and operations of complex IT portfolios.

Key Highlights:
- Successful track record of growing existing accounts from less than $5M ACV to more than $50M ACV
- Strong expertise in effectively managing large teams onshore and offshore to deliver the desired business outcomes for the client
- Accelerated speed to market for customers via people, process, and technology enhancements.
- Spearheaded multiple testing transformation programs, achieved an average efficiency gain of 30%.
- Expert in designing testing strategies, plans, and in functional & E-2-E test design and execution
- Strong interpersonal skills, creative thinking, and agile solution driven approach

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