McMaster-Carr

Assess client needs and liaise with supply chain partners to ensure appropriate delivery methods and product selection. Recommend industrial supply products based on needs, applications, and deadlines. Establish and maintain relationships with vendors. Answer product-related inquiries from clients. Conduct research of industrial supplies. Provide technical product support. Review product offerings of competitors in the marketplace.

Senior Business Operations Analyst

Innovated training strategy and content in collaboration with senior management and partnership with subject experts. Analyzed organizational workflows to propose training solutions and standards. Delivered employee training on client accounts and department operations. Communicated weekly goals, potential challenges, and learning opportunities to staff. Designed training schedules and rolled out new training. Analyzed training strengths and weaknesses to recommended changes. Evaluated employee work.

Customer Information & Account Management Trainer

Conducted on-site training sessions and follow-up learning modules for a team of 60 temporary employees and evaluated work. Managed nightly warehouse cleaning. Oversaw mitigation of product losses. Partnered with subject experts and management to enhance training courses. Recommended improvements to learning initiatives based on research of training program strengths and weaknesses. Communicated and managed policies and procedures.

Overnight Project Training Lead

Partnered with subject experts and management to define training scope, assess needs, create training strategy and content. Analyzed workflows to ensure training relevancy and establish new curriculum standards. Developed training schedules for new training rollout. Coached supervisors in department operations. 

Researched and reported training program strengths and weaknesses. Recommended learning initiatives changes and managed policies and procedures. Assessed employee work and communicated weekly goals, potential challenges, and learning opportunities to staff through email and online posts.

Development Trainer & Quality Consultant

Developed extensive knowledge about industrial supply e-commerce through training and workflow analysis.

Sales Generalist

I'm an energetic and creative senior operations analyst adept at using detailed analysis to support and drive strategic vision. I have extensive experience in training and development initiatives and project management.

I am a results-focused, resourceful problem solver who excels at analyzing complex processes to identify opportunities and mitigate losses. I use strategic and tactical planning to deliver programs, processes, and initiatives that enhance operations.

I'm a communicator skilled at leading, training, and motivating team to support rapid growth expectations. I collaborate cross-functionally to drive strong client service and optimize processes to meet organizational goals.

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Haydee Nuñez, MBA

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Haydee Nuñez, MBA

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Haydee Nuñez, MBA's Linkedin Analytics