Hannah Brotherton 🧰's Linkedin Analytics

Helping SaaS & eCommerce Businesses Scale Success (Without the Chaos) 👋, I’m Hannah. I turn customer success strategies into revenue-driving machines for fast-growing businesses. With over a decade of experience in operations, I help companies go from chaos to clarity by optimizing processes, improving retention, and getting the most out of their tools. What I Do: ↳ I help you scale by aligning customer success strategy with efficient workflows and automating where it makes sense. No more busy work—just results. Whether you need playbook refinement, faster onboarding, or adoption-driving tactics, I provide the clarity and actionable steps that lead to impact. Strategic Wins That Speak for Themselves: ↳ Increased end-user activation by 20% in under 2 months (+7,500 users) by reimagining the customer journey. ↳ Halved onboarding time while boosting customer health and expansion. ↳ Reduced response times by 88% and slashed conversation threads by 30%, improving team efficiency. ↳ Delivered a 12% conversion lift and $3.8M in revenue during 230% enterprise growth. How I Help: ↳ Strategic alignment: Get your team moving towards the same goals with actionable CS initiatives. ↳ Operational mastery: Streamline workflows and optimize tools for maximum impact. ↳ Collaborative execution: Break down silos between sales, support, and CS for cross-team success. When I’m not streamlining success for teams, you’ll find me living life in Mexico with my family—surfing, working from home, and savoring a slower pace. Balance, flexibility, and humor are the keys to thriving both in business and life. 📫 Slide into my DMs if you’re ready to scale your team and save your sanity!