HMS & Company

President & Founder

Whether you're looking for a person to train existing content or start from scratch, I work with your team to ensure the training program is designed and delivered with the intention of meeting and exceeding business goals.

Hospitality Trainer and Coach

Four Seasons Hotels and Resorts

Design and guide development of educational courses for functional and cross-functional areas within the Marketing & Sales Organization.  Areas of focus include: Integrated Brand Marketing, Sales, Analytics, Revenue Management and Distribution Operations.

Director, Marketing & Sales Training

Develop and implement collaborative education efforts focusing specifically on the areas of Revenue Management and Distribution Operations, including Voice Sales.

Director, Revenue Management and Distribution Operations Education

Manager, Revenue Management Education

InterContinental Hotels Group

Regional Manager - Revenue Management Services

Revenue Management Training Manager

Revenue Management Systems Trainer

Crowne Plaza Ann Arbor

In addition to FOM, I was also responsible for Accounts Receiveable and floated around to any department without managment.

Taplio

Heather Scharmer's Linkedin Analytics

Heather Scharmer

Want to drive more opportunities from LinkedIn?

Taplio

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Heather Scharmer

Want to drive more opportunities from LinkedIn?

Heather Scharmer's Linkedin Analytics