Interlaced.io

Technical Program Manager

Solutions Consultant - PMO

Lead System Engineer

System Engineer II

Professional Computer Support

Information Technology Support Engineer

IPSOFACTO, IT Services

Oversee IT staff and coordinate with vendors and internal users when implementing a new
system, setup meetings, present information and order supplies, and equipment.

To ensure the stability, integrity, and efficient operation of the in-house information systems
that support core organizational functions. This is achieved by monitoring, maintaining,
supporting, and optimizing all networked software and associated operating systems.

Sr. Information Technology Engineer / Project Manager

Advanced POS Solutions

Professionals in this role are tasked with orchestrating and meticulously overseeing the entire project lifecycle, from its inception to the scheduled culmination. They are deeply involved in strategizing, budgeting, and forecasting to ensure precise adherence to project timelines and financial parameters. Furthermore, they are responsible for the conceptualization and supervision of computer hardware equipment production, including comprehensive testing and iterative quality assessments to ascertain optimal functionality.

Senior Engineer - Project Manager

The main role is to manage technical projects for POS software setup, maintenance, and support. Additionally, this position provides general technical support during high call volume by assisting customer requests.

Tier-2 Onsite Technical Support/Depot Technician

DUOPS GROUP INC

Support our clients by helping them use Information Technology (IT) to achieve their business objectives. It is a “client side” service, based on the provision of independent professional advice.

Senior IT Management Consultant

Enable Solutions

Managing technology keeps your IT systems running and your business secure 24x7. Identifying and resolve problems, implement solutions and provide on-going service to achieve your IT objectives and business goals. As trusted advisors, we evaluate your technology and support your office needs with the future in mind. Beyond solving your technical problems, we design and enable scalable solutions that ensure your network functions optimally and securely to facilitate your business goals.

Information Technology System Administrator

National University Experimental Safety

Directed and supervised all telecommunications and transmission activities, including annual operating plan coordination. Assumed responsibility for devising and implementing network optimization strategies, as well as overseeing channelization projects and wiring design.

Telecom Manager

Oversaw the administration of all network services, encompassing firewall setup and management, Active Directory, ISA Server, Network Policy Server (NPS - NAP), corporate mail server (ZIMBRA), DHCP, DNS, Print Server, instant messaging, and load balancers. Additionally, collaborated closely with CISCO equipment (Access Point, Switch, Router, Call Manager) and FORTINET (310B FortiGate, FortiManager, and FortiAnalyzer).

Lead of Networking Service Unit

In my role, I offered oversight to the technical team and managed all project initiatives within the company. This encompassed thorough analysis of project briefs, regular progress reporting, risk assessment, and the creation of detailed work schedules. Furthermore, I maintained meticulous control over physical inventory levels, ensuring timely replenishment as needed, and was entrusted with spearheading process enhancements.

Lead of Technical Support Technology Unit

Integrated National Service Tax and Customs Administration

- Overseeing and managing computer networks and associated computing environments, encompassing computer hardware, systems software, applications software, and configurations.
- Addressing issues with peripheral office machines such as copiers, printers, and postage machines, and troubleshooting as necessary.
- Implementing server infrastructure virtualization to minimize overhead and infrastructure expenses while streamlining management.
- Strategizing, executing, and sustaining the computer, network, and telecommunications infrastructure for the agency.

IT Professional

- Offer technical support for computer hardware and software-related inquiries
- Address staff concerns and troubleshoot issues through phone, in-person, or electronic channels
- Conduct hardware and software installations, configurations, and updates as required
- Resolve technical challenges promptly by leveraging internal resources within the organization

IT Professional (Technical Support)

As a Technical Program Manager at Interlaced.io, I leverage my 15+ years of experience in product management and system administration to deliver high-quality solutions that meet the needs of our clients and partners. I hold certifications from Addigy, Cisco, and Brocade, and I have extensive knowledge of networking and cloud computing. 

My mission is to enhance products and services through advanced analytics and technical expertise, benefiting both our organization and clients. 

In my previous role as a Lead Engineer, I led a dynamic team in creating innovative IT environments, empowering clients and partners for greater success. I am passionate about developing trusted products that help companies achieve their goals and overcome their challenges.

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