MIGSO-PCUBED

Senior IT Project Management Consultant

Touro University

o Customer Relationship Management (D365 CRM) for Admissions and Enrollment – | 2023 "Leading Change" Catalyst Award 

o RFP and Implementation of an Identity Access Management (IAM) System 

o Student Online Identity Verification- KYC | API | Policy and Procedures.

o Mobile Application Design and Implementation 

o Enterprise Anti-Virus Software Implementation 

o Oracle Database Fine Grain Access Control Implementation 

o Enterprise Software Inventory – template design.

Accomplishments:
o Unified siloed communication & disparate systems from 35 global campuses into one solution.
o Streamlined business requirements gathering by consolidating 15+ daily meetings into one daily town hall meeting.
o Students, Admin, & Staff showed increased engagement & reported high level of satisfaction.
o Brought data focus in crafting best practices, tools, and templates for documenting requirements and project planning, execution, monitoring and closing.
o Onboarded PMO new hires and mentored junior project managers.

Senior Information Technology Project Manager

o Ensured a high level of quality service to the IT community, business departments and stakeholders by leading and implementing complex, enterprise- level critical software development projects.
o Worked closely with project sponsors, cross-functional teams, and business analysts to charter projects and develop the scope, technical requirements, business requirements, milestones schedule, initial list of risks, assumptions, and constraints.
o Designed and produced project management deliverables such as schedule, risk register, issue log, communications plan and close-out/transition to operations documents.
o Contributed to the development of best practices, tools and templates for technical project planning, execution and closing with a focus on data reporting.
o Organized and led project kick-off meetings. Created executive presentations to stakeholders and project team, and effectively communicated responsibilities and accountability of tasks based on the responsibility assignment matrix.
o Developed work breakdown structures for multi-year technical projects. Also, created and maintained card walls, prioritizing tasks for sprints and backlog.

Information Technology Project Manager

Lidl España

o Customer Relationship Management Software (CRM) Implementation Project (Lidl Plus).
o Point of Sale (POS) and Back Office Software Upgrades.
Accomplishments:
o Successfully rolled out 1st CRM system for the company.
o After pilot in two stores, the system was rolled out regionally and then country wide.
o Started off on business side to gain an understanding of what external clients needed before moving to the IT side to ensure the product built addressed those needs. 
o Standardized the approach for use and integration of system.

IT Project Manager - collaborated with sales, finance, purchasing, engineers, stores, IT, & brands

o Exciting 9-month immersive program breaking down the company's functions into separate modules to give a sense of the entire lifecycle of business. 
Received bespoke training plan designed around sales and business development.
o Observed & engaged customers in the Lidl stores to gain an understanding of what worked well and what needed improvement before entering the Technology department to make the changes happen.

Graduate Management Development Program

Mahou San Miguel

o Learned how to apply degrees in Business Administration, Law & MSc in Decision Making & Innovation in a real-world setting. 
o Designed & created reports for evaluating business performance and digital programs.

Assistant Brand Development Manager- collaborated with marketing & digital managers 

"Victory belongs to the most tenacious." - Roland Garros 

Hi, I'm Hector. 

When I'm not playing tennis or running, you'll find me bringing people, process, and technology together. Usually in situations that have not been fully defined, require coordination with multiple departments, and are high priority with tight deadlines.

I thrive in uncharted territory.

Taplio

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