VikingCloud

Senior Support Analyst

- Proactively guide and support merchants in achieving PCI compliance through inbound and outbound calls, email and live chat.
- Actively drives sales and brand loyalty through cybersecurity advocacy.
- Guiding new employees.

Support Analyst

Contact Center Associate

- Managed clients travel arrangements including airfare, ground transportation, lodging and other travel
related services using SABRE (GDS), in timely and efficient manner meeting customer expectations.
- Trained junior travel consultants on all aspects of creating travel and satisfying clients.
-Kept detailed records of all travel itineraries, expenses and other travel-related information with the aid of accurate data entry

Travel Consultant

Hotel Reno

Customer Service Representative

I am Passionate about harnessing my enthusiasm for the intersection of IT , business and Leadership, I am poised to cultivate and apply my skills to deliver exceptional professional services. My dedication to continuous learning propels quality assurance initiatives, and my adaptability ensures excellence across a spectrum of technological landscapes.

Taplio

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Taplio

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