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Advocate/ Supportrice

HB Consulting, Owner

Dynamic and dedicated, I cultivate an international business network of individuals working at all levels.
I am known for my efficiency and ability to motivate teams.

I am a consultant specialising in digital, service-oriented businesses. My expertise both online and offline customer experiences. Developing comprehensive strategies and optimising budgets, I am known for my efficiency and ability to motivate teams.
My skills encompass market and risk analysis, business plan development, capital sourcing and strategic recommendations, all aimed at increasing revenue streams and elevating customer experiences.
I am dedicated to driving sustainable growth and operational excellence.

Strategy/Operations Director - Directeur des stratégies et opérations.

Sydney Biz Connection

The first FREE business network in Sydney.

Every quarter, Sydney Biz Connection gathers people willing to make business connections in a friendly atmosphere.

The agenda is simple, it always starts with a 10-15 minutes business presentation of one of the members, followed by a speed networking session and chat between members.

Founder

Hyro

•	Managed the launch of a department aimed at providing operational support for enterprise digital channels. Hyro was first to market with this B2B service called Content Services; the role involved service definition and market positioning as well as the development of the sales messages, education of the different internal departments and marketing collateral. 
•	As part of a nationwide sales drive, I engaged with senior executives from iconic enterprises and government departments in Melbourne, Brisbane, Canberra and Sydney.

Head of Content Services

Singtel Optus

Management of all production and web front end development processes and issues as they relate to all customer facing portals and Mobile Portals. Responsible for online acquisition and retention activities, overseeing development of operational strategies to support revenue growth and managing relationships with numerous 3rd party content and application suppliers.

Online Operations Manager

PMI Group

Responsible for eBusiness implementations, relationship management and strategy from the development phase to the business production phase - in an Agile methodology environment

E-Business Specialist

Pollak Learning Alliance

Responsible for creating KPIs and increasing efficiency in all departments. 
Development of plans, policies and procedures for all internal systems.
Program management for online booking system, CRM, e-learning projects, BI and implementation of internal reporting system
Migration of the network from an outsource solution to a total in-house solution.

GM Business System and Logistics

DMR CONSULTING

Consultant

Strategy/Operations Director/Directeur des stratégies et opérations

Specialties: Strategic Planning - Operations Strategy - Customer Experience - Digital Operations - eCommerce -  Program Management - Project Management - Change Management - Customer Relationship Management - Business Process Reengineering - Continuous Process Improvement -  Business Solutions Integration 

Taplio

Helene Blanchard's Linkedin Analytics

Helene Blanchard

Want to drive more opportunities from LinkedIn?