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With a wealth of experience in customer engagement and digital marketing, I am skilled in driving successful digital transformation initiatives. As a data coach, I have a strong data-driven mindset and expertise in customer engagement ecosystems. My abilities allow me to develop comprehensive digital strategies that deliver superior customer experiences across all touchpoints. I specialize in leading global customer engagement models for pharmaceutical industry, with a focus on driving omnichannel, data-driven approaches. I am adept at setting strategic direction, utilizing my skills in project and change management to scale and expand customer engagement and CX capabilities.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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