NewGlobe

- Successfully clean, analyze diverse datasets, and conduct daily/weekly KPI analysis, including those related to school learning outcomes, such as school leader attendance, lesson completion, and teacher classroom coverage. Utilize advanced data cleansing techniques to ensure data accuracy and consistency.
- Play a pivotal role in establishing robust data pipelines and implementing best data management practices, resulting in streamlined data workflows and improved data quality across the organization.
- Actively contribute to fostering a culture of data-driven decision-making by collaborating closely with cross-functional teams, sharing insights, and providing data-driven recommendations to enhance program effectiveness.
- Respond promptly to time-sensitive data analysis ad hoc requests from VPs and C-level Executives, delivering actionable insights within tight timelines ranging from a few hours to a few days. Effectively guide staff in making informed decisions with imperfect data.
- Conduct a wide range of descriptive analyses and reporting, from basic analyses utilizing Excel formulas to intricate analyses involving multiple Stata scripts. Manage the entire data analysis process, from design to execution, ensuring the delivery of valuable insights to internal stakeholders.
- Adapt to evolving responsibilities and accommodate additional duties assigned by Directors, VP of Schools, and C-level executives, demonstrating flexibility and commitment to supporting the organization's data analysis needs.
- Empower decision-makers with data-driven insights, aiding in the development of informed strategies and initiatives that contribute to the overall success and growth of the organization.
- Automate manual analyses and reporting processes, save time on previous duties, propel data support of frequent requests, and reduce the need to rely on multiple spreadsheets.

Data Analyst

alx_africa 

- Successfully configured and customized Salesforce based on business requirements, including creating and maintaining custom objects, fields, and page layouts.
- Maintained data quality and integrity by importing, exporting, and updating records. Performed regular data cleaning and deduplication tasks.
- Designed and implemented workflow rules, process builder flows, and automation processes to streamline business processes and improve efficiency.
- Implemented and managed security settings, including roles, profiles, and permission sets, to control data access and maintain data privacy.
- Created and customized reports and dashboards to provide insights into key performance metrics, enabling data-driven decision-making.
- Assisted with data integration between Salesforce and other systems, ensuring data consistency and accuracy.
- Engaged in rigorous training and hands-on practice to prepare for Salesforce Admin certification, gaining proficiency in Salesforce best practices.
- Collaborated with cross-functional teams across several nationalities and building Salesforce solutions for different use cases, fostering a culture of teamwork and problem-solving.
- Kept up-to-date with the latest Salesforce updates and best practices, demonstrating a commitment to professional growth and development.

Salesforce Administrator

BEDC Electricity Plc

• Spearheaded a team of ten (10) in optimizing the energy management of prepaid metered customers in the region.
• Supervised team performance and provided unwavering leadership support where necessary.
• Developed and effectively communicated business strategies and directives to combat energy loss and bolster product financial performance.
• Aligned team management strategy and tactics with the broader organizational vision to maximize company impact.
• Empowered team members to attain sales and margin targets while prioritizing exceptional customer experiences.

Senior Commercial Officer

•	Produced quarterly management reports, board papers, and presentations for executive management in the state.
•	Analyzed and interpreted data sets to identify patterns and trends.
•	Conducted performance reviews of various business units within the state and evaluated their performance data against organizational set targets and KPIs.
•	Extracted relevant data from primary and secondary sources and used advanced Excel functions to produce monthly financial reports.
•	Improved data integrity through rigorous auditing and cleansing.
•	Applied knowledge of data modeling and statistical analysis to determine optimal courses of action and advise recommendations for strategic decision making.
•	Designed real-time dashboards displaying sales and customer data.
•	Liaised with industry stakeholders and organized periodic meetings and Monthly Performance Review sessions for business units within the state.
•	Participated in requirements meetings and data mapping sessions to gain a deep understanding of business needs.

Data Analyst/Technical Assistant 

• Diligently analyzed customer data for the electricity company’s prepaid meter system in Delta state, effectively identifying and correcting significant inaccuracies in the customer database.
• Conducted thorough data analyses in areas with high revenue losses.
• Promptly reported revenue loss issues to the head of metering operations for swift resolution.
• Facilitated employee training sessions to introduce new advancements and enhancements in business unit activities.
• Collaborated with Business Unit Heads, Finance, and HR leads to successfully execute company-wide change management initiatives.
• Proficiently navigated Microsoft Office applications to create impressive project updates, briefs, and correspondence.
• Utilized excellent interpersonal skills to promote clear communication and transparency between customers, internal departments, and stakeholders.
• Developed and analyzed metrics to evaluate the performance of metered customers.

Product Analyst 

• Successfully led a debt recovery initiative that resulted in the retrieval of long overdue debts within a short timeframe.
• Provided supervisory oversight for the debt recovery team, which consisted of 16 law firms and other external stakeholders, offering constructive feedback to align their work with project objectives.
• Processed monthly compensation for debt recovery agents and external stakeholders involved in the project throughout the contract period.
• Collaborated with executive management to review ways to enhance and bridge the debt profile gap for customers within the organization.
• Developed monthly executive presentations and reports to foster project assessment and process improvement.
• Conducted regular staff meetings with business unit management and state stakeholders.
• Ensured effective communication management was maintained with customers and key stakeholders throughout the project lifecycle.
• Demonstrated proficient schedule management and reporting skills to achieve timely project delivery.
• Analyzed project data, gathered and evaluated critical insights to improve debt recovery outcomes.
• Utilized outstanding interpersonal prowess to optimize communication and transparency across my team, internal departments, and customers.
• Effectively translated directives from senior management into actionable front-line policies, implementing requisite changes with staff.

Project Coordinator - Debt Recovery 

•	Maximized the impact of company activities by aligning team management strategy and tactics with the broader organizational vision.
•	Developed a broad range of skills, knowledge and experience by working with diverse departments including technical, marketing and operations.
•	Ensured positive customer experiences while supporting sales and margin goals by assisting marketing teams.

Graduate Engineering Trainee

Red Star Express Plc

Carried out relevant tasks as regards to networking and IT related problems in various departments of the organization.

I.T intern

As a seasoned data analyst with over 9 years of experience in the power and EdTech sectors, I excel at transforming data into actionable insights that drive strategic decision-making. My journey began with a passion for numbers and problem-solving, which has evolved into a career dedicated to leveraging data for organizational success.

I currently serve as a Data Analyst in EdTech, specializing in cleaning and analyzing diverse datasets, establishing robust data pipelines, and fostering a culture of data-driven decision-making. My role involves conducting detailed KPI analyses, automating reporting processes, and delivering actionable insights to senior executives within tight timelines.

Previously, I worked in the power sector where I led teams, optimized energy management, and developed strategies to combat energy loss and enhance financial performance.

My technical expertise spans tools such as Excel, Google Sheets, SQL, Python, Stata, Power BI, and Tableau, enabling me to simplify complex data into clear, actionable strategies. I hold an MBA from the University of South Wales and certifications as a Google and Udacity Certified Data Analyst, alongside being a Salesforce Certified Administrator.

I'm driven by the belief that strong businesses are built on their ability to solve big problems, which relies heavily on data. 

Let's connect and create success stories together. You can reach out to me via email at hnry_ugo@yahoo.com or send a DM.

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