Cirque du Soleil Entertainment Group

Sales Manager

Effix

Director, Partnerships

- Assisting with account management tasks such scheduling/organizing meetings and calls and other special projects that require acting as the liaison between sales team and operations.

- Working directly with sales team on research projects to identify new business prospects, sponsorship/category best practices, new asset/inventory opportunities and general sponsorship industry information.

Sales Coordinator

Tesla

- Educating new owners by conducting a comprehensive vehicle orientation, tailored to the
individual customer's needs and comfort level.

- Providing the highest level of customer service throughout the full sales and delivery cycle &
installation process, as well as continued support throughout ownership.

Sales Advisor

- Maintained constant interaction as the main point of contact with key accounts to develop
outlasting relationships.

- Worked closely with internal teams to handle and manage all aspects of the indirect sales
process, including the search for qualified group and corporate resellers.

- Identified, developed and implemented sales strategies and initiatives to increase client
engagement through our group and corporate resellers.

- Collaborated with the Marketing Manager to ensure the integration and execution of the B2B
marketing campaigns for corporate and hospitality products in the appropriate distribution channels.

Corporate & Group Sales Manager - North East Region

- Developed and maintained important relationships with B2B Clients by meeting their needs &
by adding value to their corporate offers.

- Improved the corporate clientele’s level of satisfaction by keeping high standards of customer
service to ensure long-term partnerships.

- Established yearly, quarterly or monthly regional sales plans to organize and prioritize
activities to reach the assigned sales targets per market.

Corporate Sales Manager

Impact de Montréal FC

- Advised new employees and worked in conjunction with the ticketing and hospitality teams to
maintain a culture of great achievement and to uphold the departmental mandates.

Senior Group & Hospitality Specialist

- Built and enhanced current relationships to grow group sales account base through up-sell,
cross-sell opportunities, repeat business and referrals.

- Provided excellent service through phone calls, emails, written communication and in-person
visits in the office and at special events by recording all activities in CRM platform.

- Enlarged new business opportunities through constant sales prospecting activities.

Group & Hospitality Specialist

Canon Canada

- Maximized revenue by selling Canon office equipment products and solutions while
generating new customers in an assigned geographical territory.

- Developed monthly sales reports and business plans to accomplish quarterly sales
objectives.

- Generated ROI solutions to both existing and new B2B clients by increasing their efficiencies
in workflow, reducing cost and improving quality of print documents and document management processes.

Commercial Sales Representative

Groupe CH

- Utilized CRM & ticketing softwares daily to keep customers files up to date.

- Managed customer expectations and complaints on a daily basis.

- Sold group tickets for the Montreal Canadiens Hockey Club.

Customer Service Representative

Montreal Alouettes

- Acquired and maintained a good understanding of the Ticketmaster ticketing system.

- Ensured that customers informations were entered correctly into the database. 

- Processed sales from the box office by manipulating customers  cash, credit cards and debit cards.

Experienced bilingual Corporate Sales & Account Manager with a demonstrated history of working in the entertainment industry. Skilled in sales, account management, customer service, customer success, customer relationship management, teamwork and public speaking. Strong administrative professional with a Bachelor's degree in Marketing & Management from Concordia University (John Molson School of Business).

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