Hong Wei Ng's Linkedin Analytics

A versatile customer service, hospitality, and comms professional with 15+ years of diverse client-facing experience. Highly adept at placing clients at ease over the phone & on-location and leverages meticulous organisation to maintain administrative order in high-volume call centre environments and luxury hotels. Utilises English, Mandarin, and Japanese to bridge cultural divides and harmonise stakeholders' vision and strengthen long-lasting relationships. A fast learner who invests heavily in gaining new skills and adapting swiftly to changing circumstances.