Chalmers Ford

At Chalmers Ford, I drive digital transformation and process optimization initiatives to enhance operational efficiency and customer experiences in automotive retail. My focus is on leveraging AI, automation, and data-driven strategies to modernize dealership operations while maintaining our award-winning, people-first approach.

Key Responsibilities:
✔ Innovation Leadership - Implement AI and automation solutions to modernize operations and improve efficiency
✔ Process Excellence - Design and optimize workflows to enhance both employee and customer experiences
✔ Digital Experience - Develop seamless, omnichannel customer journeys across web, mobile, and in-dealership touchpoints
✔ Strategic Partnerships - Build and manage relationships with technology vendors to accelerate innovation
✔ Change Management - Lead training and adoption strategies to ensure successful technology implementation
✔ Data Strategy - Leverage analytics to drive decision-making and improve customer satisfaction"

Technology & Process Manager

Omnicom Health Group

Built strategic relationships, collaborated with teams, and drove operational excellence to deliver cutting-edge innovations that enhanced client service.
–Promoted to Senior Director in 2024, overseeing AI-driven digital transformation and operationalization of AI, reflecting increased scope and responsibility. 
–Piloted AI platforms like Jasper, OpenAI, and Leonardo, integrating advanced AI solutions that improved client service and operational efficiency. 
–Developed a network of over 200 third-party vendors, including emerging AI partners like Synthesia and RunwayML, to drive agency and client innovation. 
–Hosted bi-monthly virtual events featuring industry leaders and emerging technology solutions, averaging 389 attendees and 45-minute watch time. 
–Led innovation showcases, achieving an 18% client adoption rate of new technologies, including conversational AI data assistants and AI-enabled claims management. 
–Grew OHG's internal innovation community by 116% to over 500 members, driving strategic AI and digital strategies across teams. 
–Established a 25-member AI advisory board to promote cross-agency collaboration and align with AI-driven business goals.

VP, Senior Director of Digital Innovation

Legacy Christian

Provided strategic oversight for Marketing and Communications, Admissions, and Enrollment Management, driving digital transformation initiatives.
–Developed a multi-channel, integrated program that increased admissions inquiries by 113%, applications by 73%, and total enrollment by 14% in 2021, leveraging data-driven insights and automation tools.
–Established digital communications and media platforms, increasing open rates by 11% through analytics-driven optimization. Implemented automation opportunities, increasing efficiencies and streamlining over 35,000 tasks annually. 
–Led a successful overhaul of marketing outreach during the COVID pandemic, surpassing admissions yield expectations through CRM and automation strategies.

Senior Director of Advancement

–Pioneered the school's livestream program, one of the first in the DFW Metroplex, broadcasting over 100 events annually across athletics, arts, and academics, and fostering community engagement through digital innovation.  
–Spearheaded a $1 million investment in campus safety enhancements, implementing a comprehensive security program featuring a campus-wide camera system for advanced surveillance and security.
–Developed and launched the school's community mobile application, achieving 25,000+ user sessions in the first semester, nearly double the industry average, by incorporating stakeholder feedback for an enhanced user experience.

Chief Operations Officer

–Developed a comprehensive advancement programming model, integrating constituent relationship management to enhance engagement. 
–Launched and maintained the school's podcast, achieving over 7,800 downloads since 2015. 
–Leveraged data analysis to inform strategy and drive program growth, resulting in a 24% increase in total enrollment and improved admissions yields.

Associate Head for Advancement

–Spearheaded a 1:1 laptop program for Grades 9-12, modernizing the school's wireless infrastructure.
–Managed the maintenance, inventory, and replacement cycle of all school-owned technology, ensuring seamless operations.
–Successfully transitioned the school community from Outlook-based email and document management to Gmail and Google Drive systems, enhancing collaboration and productivity. 
–Established and grew the school's social media presence, engaging 18,000+ followers across Facebook, Instagram, and YouTube annually.

Director of Innovation & Strategic Initiatives

Responsible for academic and spiritual development of students and teachers in Grades 7–12, including all discipline issues, monthly faculty and individual teacher meetings, oversight of parent/teacher conferences, teacher observations and evaluations, curriculum, and departmental and extracurricular budgets

Upper School Principal, Grades 7-12

Developed a plan for consistency and unity, conducted weekly faculty and individual teacher meetings, coordinated and conducted parent/teacher conferences, facilitated orientation meetings, and implemented grading matrix

Junior High Principal

Taught English courses to grades 7, 8, 10, and 11.

English Teacher

St Benedict At Auburndale

English Teacher & Baseball Coach

I am a genuine and innovative leader with a proven track record in fostering strategic relationships and driving digital transformation. My expertise lies in facilitating collaboration to unlock value through innovation and technology. I believe in building consensus and trust, listening and learning to identify real needs, and working collaboratively to implement effective solutions that gain buy-in from all stakeholders.

In both corporate and education sectors, I have enhanced and expanded communications, developed communities, and connected with key industry players. My approach combines strategic relationship-building, collaboration, and a relentless drive for excellence, resulting in significant improvements in organizational performance and client satisfaction.

Previously, I served as a K-12 executive, leading and facilitating innovation in educational technologies, facilities and operations, admissions, and marketing. I am eager to leverage my diverse skill set to drive impactful change and success in any sector.

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