Your Human Resource LLC

Owner

Traffic Management, Inc

Developed and facilitated training material, courses and training assets.

Learning And Development Specialist

Creative + Talent + Partners

Training and Development Specialist

OmniPrint International Inc.

Human Resources Manager

Retail Design Collaborative

Created and launched company’s Career Development Program for over 100 employees, including regional offices. Verified employment through E-Verify. Assisted with recruitment, interviews, and terminations. Conducted onboarding procedures and benefit enrollment for new employees. Assisted HR Manager with various research projects and special projects. Planned and coordinated internal events. Assist with preparation of performance review forms. Redesigned all company forms after company rebrand. Handled highly confidential information. Maintained headcount and turnover reports current. Designed various employee surveys for research to create or implement better policies. Spearheaded the launch and implementation of company intranet. Performed routine administrative functions including correspondences, memos and reports. Assisted in implementation of company's first PEO/HRIS system. Guided over 100 US employees in a benefit plan change.

Human Resources Assistant

In-N-Out Burger

Developed a presentation template to increase development for more than 55 associates. Assisted in conducting training and development for new associates through classroom setting presentations and on-the-job training. Created work resources for all department associates to utilize (present and future). Designed new store maps and updated store maps via Adobe Illustrator. Communicated customer credit card and gift card discrepancies to appropriate departments in a timely manner. Effectively communicated legal sensitive information to customers. Connected with over 100 customers on a weekly basis via phone calls and written correspondences. Implemented customer retention through customizable and company culture compliant resolutions by independent decision making and group collaboration with senior representatives, supervisors, and managers

Customer Service Representative

Created personable customer service experiences that were compliant with the organization's culture.

Level 3 Associate

Gap Inc./ Gap

Customized customer shopping experiences to meet their needs and budgets. Assisted in strategically creating product placement within the store for new products. Operated cash and credit industries, as well as product returns.

Retail Sales Associate (Baby Gap)

California Pizza Kitchen

Assisted management to create a more fluid work environment between all employees, specifically those predominantly fluent in Spanish. Strategically created a continuous flow of business during peak hours of business by seating customers in a timely manner and evenly throughout the restaurant. Assisted other positions within in the restaurant, such as food servers, To-Go Express, bussing and clean-up.

Hostess Server

OC Fair & Event Center

- Assisted in strategically organizating employee paperwork, past and present 
- Organized distribution of employee admission tickets as part of their benefit packages
- Monitored office mail
- Assisted Human Resource Department in all clerical needs, including translations from English to Spanish and vice versa

Human Resource Assistant

My career passion and drive lie in empowering a company's greatest asset, its people. I look forward to connecting with individuals who are passionate about employee training and development, all things HR, and are enthusiastic about making work places a vibrant environment for people to thrive.

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