Hugoh Nycander's Linkedin Analytics

If you're a busy CS leader trying to put the CS department the heart of your business, you probably: 1. Hate looking for customer data 2. Stuck with support tickets having no time to be proactive with customers 3. Have no idea what to do or when to do things to make your customers reach their goals 4. Don't understand what processes or playbooks that actually make a different on your customer base You might be all 4. You might just be 1. Why does that matter? Well there is a risk that you are churning customers at the moment. The holes in the NRR bucket might be bigger than you think. This means that growth is slowing down. Don't believe me? Here's 3 things CS leaders have said about CS tool help them do: 1. Gather data into 1 interface to make data come to you 2. Drive automations and create dedicated playbooks seamlessly 3. Prioritize the right customer freeing up time to focus on the long-term game So what happens now? I'll do a short review of where you stand as a CS leader. I helped CS Leader generate and save +€1M in ARR in 2023 and educated +1000 in our Impact Academy. And in the last 6 months, I helped several clients to detect and save at-risk customers worth over +€150k in ARR. So, your decision is this: A - Do you want to sit and do nothing and wait for your customers to churn? or B - Do you want to sit and do nothing while I give you the tool to detect expansions and at-risk customers in a heartbeat? Take your time - let me know which one it is. A or B. If you decide B - DM me ‘All in on Customer Success’ and let’s do this. [email protected] +4672 - 733 83 61