tonies® USA

Conduct daily “walk the store” merchandising and assortment reviews and surface any
changes/issues to larger teams for the most popular e-commerce marketplaces. Review items such as listing status, buy box status, pricing, titles, bullet points, product description, images, reviews, competitor
targeting, etc.

Marketplace Operations Manager

Renovation Brands

- Overhauled and created 1,000's of SKUs on marketplaces such as Amazon, Walmart, and Target across the 9+ different brands in the Renovation Brands portfolio. 
- Launched from the ground up several multimillion-dollar brands & products.
- Provide weekly analyses to executive teams regarding sales numbers, advertising, and traffic data.
- Set up products in ERPs to sync inventory and other data across multiple channels.
- Manage A+ content, images, videos, sponsored brand, sponsored display ad campaigns.
- Manage Amazon brand storefronts for 9 different Amazon Brands.
- Ensure each product has the best organic & paid SEO to drive customer traffic and sales.
- Set up sponsored product and keyword campaigns.
- Assist fulfillment teams to organize FBA shipments.
- Organize variations on platforms to adhere to industry best practices to showcase combined reviews.
- Assist in managing 8+ additional marketplaces & wholesale accounts such as Lowe's, Wayfair, Etsy, Home Depot, Houzz, and others.

Assistant Marketplace Manager

FrozenDessertSupplies.com

- Responsible for managing & hiring a team of 3 Software Developers
- Held weekly 1 on 1's with team to discuss goals and work/life
- Manage employee hardware & software (purchasing & updating computers, monitors, printers, phone system, instant messaging system) 
- Manage WIFI network & filtering for 40+ employees, set up ethernet cables for 30 sales & cs employees.
- Retention of company-wide data organization by using Microsoft Excel and Google Docs
- Oversee the creation, updating, and maintenance of 1,000's of products on Amazon.com, Walmart.com & Frozendessertsupplies.com

Director of Information Technology

- Organize and create thousands of products on Amazon.com & Walmart.com.
- Manage FBA orders and shipping. (Fulfillment by Amazon).
- Update the Shopify Storefront, with HTML, JavaScript, CSS, Ruby design & development languages.
- Manage ERP Inventory system and connection between Amazon, Walmart, and Shopify.
- Oversee the creation of products on custom Shopify website.
- Oversee the implementation of website updates and upgrades.

E-Commerce Marketplace Manager

- Managed team of 3-6 warehouse employees who sent out 100's of shipments daily.
- Held weekly 1 on 1's with team to discuss goals and work/life.
- Responsible for hiring & interviewing employees for our team.
- Organized Amazon FBA fulfillment & operations and amount of products to send in to Amazon.
- Responsible for quarterly warehouse inventory counts & analytics.

Warehouse Manager

- Created variation families for 1,000's of SKUs for Frozen Dessert Supplies & Hot Cup Factory on Amazon via Seller Central & Walmart.com.
- Grew Amazon account from $1,000/month in revenue to $100k/month.
- Led team of 3-6 and sent in FBA inventory.
- Organized shipments to and from Amazon warehouses.
- Managed PPC Entourage 3rd party team and led marketing strategy.

Amazon Account Manager

Blue Yonder

I worked alongside the company and division leaders. Specifically, those in the Education Services department where the primary goal was to educate product owners on how to use the software they purchased.
A lot of my work involved moving data and information from paper to paperless. Tasks also involved a thorough organization of each client's portfolio and ensuring everything was up to date as far as training and education with clients.

Education Services Intern

E-commerce expert with 8 years of experience in managing top online marketplace channels such as Amazon, Shopify, Walmart, and Target, and wholesale channels such as Wayfair, The Home Depot, and Lowe's.

Computer Information Systems graduate from the WP Carey School of Business at Arizona State University with experience with Amazon FBA, shipping, sourcing, and marketing products.

I have listed many multi-million dollar products for new & existing brands in the Toys & Games and home & kitchen categories.

Extremely passionate about improving the customer journey and treating each customer like they are your first.

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