Huong Hein's Linkedin Analytics

QA leader with 17 years in software development, including 10 in leadership roles. Specialized in building QA roadmaps, driving QA strategies with a QA-first mindset, and developing scalable automation frameworks with advanced tooling. Recognized for mentoring high-performance teams and improving KPIs and metrics to enhance product quality and reliability across domains: banking, finance, e-commerce, ERP, and SaaS. KEY COMPETENCIES: ● QA Leadership: Developed end-to-end quality strategies, defined KPIs, enhanced product quality, and optimized QA processes and team performance. ● Automation Expertise: Selenium, Appium, Playwright, RestSharp, REST Assured, JMeter, Robot Framework, TypeScript, Java, C#, Python, and Cucumber. ● Cloud & CI/CD: Azure (Blob Storage, Synapse SQL, IoT), AWS EC2, Google Cloud, Jenkins, GitHub Actions, and Azure DevOps. ● Testing Methodologies: Unit, Integration, Regression, Performance, TDD, BDD, and Shift-Left Testing. ● Leadership & Strategy: Led recruitment, mentoring, performance management, and fostered a QA-first culture. ● Agile & Collaboration: Certified in Agile methodologies and project management with expertise in Scrum, Kanban, QA metrics, stakeholder engagement, and cross-functional leadership. ACHIEVEMENTS: ● QA Leadership & Team Development: Spearheaded QA strategies for 20+ projects across finance, banking, ERP, and SaaS domains. Defined quality metrics, built tailored QA roadmaps, and scaled teams to 40+ members while fostering a quality-first mindset through coaching and mentorship. ● Automation & End-to-End Testing: Designed scalable automation frameworks using Selenium, Playwright, and RestSharp, achieving 85% automation coverage and increasing defect detection by 40%. Integrated frameworks into CI/CD pipelines, reducing deployment timelines by 30% and ensuring near-zero production defects. ● Performance & Delivery Optimization: Delivered measurable results by reducing manual testing by 70%, accelerating product delivery by 50%, and enhancing product reliability with comprehensive end-to-end testing frameworks. ● Holds a BS in Computer Science and Business Management. Certified in PMP, ACP, Azure AI-900, and pursuing CyberSecurity, Azure AI/ML certifications.