Social Saturday Squad

Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.

Onboard new community members and facilitate interactions that lead to meaningful relationships

Manage high volume communications (10,000+ per week) across various channels from community members

Collaborate with the Founder & CEO on strategic initiatives to drive community engagement and new user acquisition

Monitor community engagement metrics and report on the health of the community to the executives

Community Manager

Savers | Value Village

Led a team to sort, price, and merchandise 10,000 items daily in a high-pressure environment, delivering customer satisfaction and operational efficiency.

Boosted new customer acquisition by 12% by demonstrating and coaching exceptional customer service and ensuring prompt resolution of customer issues.

Increased team member retention by 30% through systematic coaching, open communication and having fun!

Increased store sales by 20% by analyzing and acting on customer trends and local market potential.

Utilize and become a power user with new and old software to maximize efficiency and increase sales.

Production Manager

50% increase in sales by upholding store presentation standards and maintaining an unforgettable customer experience.

Effectively planned and executed promotional strategies resulting in making my store the top store during promotions.

Used data-driven strategies to evaluate customer trends that enable seasonal floor changes that maximize sales.

Retail Sales Manager

•	Effectively trained new TMs in the Shoes and Recycler roles before the grand opening of the new London, ON store by using onboarding software and on-the-job training tools and by providing constant feedback while actively listening to create a productive relationship

•	Increased shoe sales by $1,000 a week at Mississauga, ON store by working side-by-side with the team member and coaching proper pricing guidelines, merchandising standards and constant encouragement.

Production Supervisor

•	Increased customer count and retention by providing a positive and unforgettable customer experience with a focus on building long-lasting business relationships.

•	Build team member retention by training, coaching and working with them using on-the-job tools and providing consistent feedback.

•	Protect store assets by following loss and prevention procedures when opening and closing the store

Front End Supervisor

Twitch

Affiliate Content Creator

Maple Leaf Sports & Entertainment

• Created content for the internal blog working alongside C-level executives, players and coaches
• Developed the wireframe and graphics for the next iteration of the internal blog
• Lead the creation of a new feedback system for the Intern Program

Internal Communications Intern

Hi, I’m Jeff! 

Here's what's not on my resume 👇

🧠 I am a solutions first person. When problems arise, I ask the 5 whys to find the answers.

🔎 Google connoisseur. I do not know all the answers but I'll figure it out 😂

💻 Computers are fun! I love learning new software and becoming a power user. 

👨‍🏫 Enjoy training and teaching others 

🙋‍♂️ LOVE building healthy, long-lasting relationships with my team and customers

🤟 I’m easygoing, even under pressure 

🥰 I have a huge amount of empathy 

💪 I don't give up!

If you made it here, let’s connect 😊

Taplio

Jeff Duff's Linkedin Analytics

Jeff Duff

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Taplio

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Jeff Duff

Want to drive more opportunities from LinkedIn?

Jeff Duff's Linkedin Analytics