Massage Envy

Field Operations Coordinator

Blank Page Collective

Technical Instructor/Choreographer

PCRK Group (Massage Envy)

Responsible for clinic operations including:
- Payroll and schedule auditing
- Inventory management and ordering
- P&L/EBIDTA analysis and planning
- Inter-location cooperation
- Onboarding
- Directing daily operations of clinic staff
- Reporting sales goals, planning and execution, and compliance strategies to senior management
- Leading a clinic consistently performing in the top quintile of the ownership portfolio
- Conflict Resolution
- Creating and curating Performance Improvement Plans, Individual Development Plans, and other performance drivers for clinic staff

Business Manager

Responsible for driving team sales, facilitating clinic operations, and ensuring the optimal client experience. 
- Increased team conversion by 20% within two months of being on board while maintaining a personal conversion above 30%
- Took the clinic from negative EBIDTA and restructured to ensure profitability 
- Recruited LMTs, Estheticians, and Sales Associates
- Maintaining clinic NPS over 80%
- P&L Analysis and Planning
- Inventory Ordering and Budgeting
- Marketing Execution
- Customer Service Training
- Conflict Resolution

Assistant General Manager

Red Mountain Weight Loss

Training team members to provide an outstanding patient experience and ensure compliance with company policy and all applicable laws. Responsibilities include providing ongoing education and regular feedback to team members, collaborating with leadership in application of policy roll out, and improving processes based on feedback and metrics.

Trainer

Telemedicine Assistant

Gilbert Public Schools

Led a team of instructors to develop young performers and leaders through the medium of performing arts. Delegated duties, managed program budgeting and scheduling, designed curriculums and assessments to ensure continuous quality improvement.

Senior Instructional Specialist

Elements Massage®

Responsible for leading the studio and training new hires on front and back end processes. Handled memberships, sales and promotions, performance incentives, and other administrative and team leading initiatives.

Lead/Trainer

Wellness Membership Advisor

Coach

Sales Associate

MarchingApparel.com

Managed company wide product services including production schedules, inventory management, supplies and ordering, team management, and coaching and training. Acted as a company delegate and representative at events across the country, coordinating services, consultations, and sales for a nationwide clientele.

General Manager

WINTER GUARD ARIZONA

Social Media Coordinator

Experienced wellness leader passionate about health, the arts, and helping people. Highly skilled in unit level training and leadership, designing people processes, and collaborating with others to optimize overall performance. Lead from the front, face realities, and give it your all!
When I’m not working, spending time with my family, friends, and two dogs is the most important thing to me. 

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