Pipe17

Pipe17 is a groundbreaking e-commerce operations platform that empowers businesses to streamline their operations for increased efficiency and scalability. By leveraging advanced AI and automation technologies, Pipe17 offers a comprehensive solution for seamless management of orders, inventory, fulfillment, and customer service.

At the heart of Pipe17's mission is the ambition to connect every part of the e-commerce ecosystem. Their platform integrates effortlessly with a wide range of marketplaces, shopping carts, logistics, and finance solutions, making it the 'single source of truth' for all operations. This real-time visibility across all business aspects allows companies to focus on growth and customer satisfaction, rather than wrestling with complex operational tasks.

In addition, Pipe17 extends its powerful capabilities to e-commerce software vendors, enabling them to offer more to their clients and expand their market reach. The company's commitment to collaborative growth and innovation has positioned it as a leader in the e-commerce operations space, helping businesses and vendors alike navigate the complexities of the digital marketplace with ease and effectiveness.

Enterprise Account Executive

Cart.com

Acquired by Cart.com January 1, 2022. After acquisition, responsible for selling Cart.com's Marketing Services and Software solutions. 

- 2022: 197% of quota attained
- 2022: Account Executive of The Year
- 2022: Assisted in getting BDR's prospecting Amazon sellers effectively

Account Executive

SellerActive

Business Development Manager

Brand Expand

Brand Expand™ is a product launch and ranking agency that helps Amazon and other eCommerce brands achieve explosive growth through extremely effective product giveaways. With over 100k product giveaways and an average rank increase of 85k, it's clear why top ecommerce brands choose Brand Expand as their launch and ranking agency. Reach out to me today and see how we can help you achieve the success you deserve.

- Helped Build Go-To-Market Strategy for Brand Expand
- Closed >$600,000 in bookings in ten months
- Established Partnerships with Ecommerce Providers and Consultants

The China Incubator

The China Incubator (“TCI”) helps you grow sales by optimizing your business to reach Chinese customers in the United States and China. We take your US business to the Chinese consumer by way of website translation, social media marketing and take care of all the logistics/shipping needs. With the middle class in China already exceeding the US population, there is great opportunity to bring your business to the fastest growing E-commerce market.

VP of Business Development 

Sr. Sales Representative

- Oversee and manage SDR team at SellerActive
- Leading weekly meetings to ensure goals are being accomplished
- Lead weekly 1:1 with SDR team members
- Review pipeline/activities of SDR team
- Curate targeted lead and prospect lists
- Build talk tracks for each SDR call campaign
- Keeping SDR playbook up to date at all times
- Partner with Marketing for content/campaign needs & ideas
- Collaborate with Sales team to help achieve sales goals
- Building automation into Hubspot for email campaigns and lead flow
- Onboard and train SDRs that start at SellerActive
- Leading recruiting effort for new SDRs
- Run interviews for SDR team
- Contribute with individual activity
- Prospect for new business and partnerships

SDR Supervisor

- Leading a team of SDRs. Ensuring each member of the team is effective with their time, follow-up and task management
- Facilitating ongoing training and mentoring sessions with SDR team.
- Setting up appointments for Software Consultants via phone & email with prospective companies across all market segments
- Managing a pipeline of ongoing leads using Pipeline Deals
- Partner with marketing team and marketing automation platform to create effective campaigns aimed at generating leads. 
- Create, iterate, and innovate sales scripts and strategies that strengthen the SDR team
- Support the VP of sales and Software Consultants to drive leads and close prospect clients
- Attend tradeshows and networking events as needed
- Help cultivate existing partnership opportunities and grow new ones as needed

Sales Development Representative Lead/Global Shaper

Key Responsibilities Include:

- Setting up processes for SellerActive to establish a Customer Success Department
- Establishing a customer advocate relationship with clients
- Working with customers to establish their goals and align our product and process to aid in realizing them
- Advocate customer needs via strong communication skills interdepartmentally
- Project manage account escalations
- Collaborate with key partners and vendors
- Work to identify and/or develop upsell opportunities for Sales Consultants
- Gather testimonials, reviews, and/or references from our promoters
- Identify early warning signs of customer issues and find resolutions
- Always focusing on retention rates
- Identifying process enhancements and collaborate on developing respective solutions
- Reducing Churn on a daily basis

Customer Success Champion

Key Responsibilities Include:

- Generating new business via consulting and the fostering of relationships through demo's and consultation
- Maintaining and nurturing an existing client base through training, knowledge, collaboration, and friendship
- Keeping up to date on changes in the eCommerce industry through various online outlets and published resources 
- Consistently in the top tier of sales per month
- Perform the voice over for a customer training video (See Below)
- Have created multiple blog posts for SellerActive's eCommerce blog

Software Consultant

Brandefined

I was responsible for acquiring new accounts throughout the country. This was achieved by cold calling small business owners and providing them with options on social media marketing and help them optimize their marketing dollar over social media platforms. Required an ability to build rapport in a short period of time and efficiently demonstrate how we can provide big business marketing solutions to small businesses.

Account Manager

• Responsibilities included cold calling small business owners throughout the country and generating leads for sales
• Represented the Brandefined name through excellent communication skills through the ability of tailoring products to different types of customers
• Job required a strong work ethic and demands extreme organization and time management skills

Entry Level Sales

Barbur World Foods

•  Managed the deli every night
•  Supervised at least five other employees and made sure deli was fully stocked 
•  Required an exceptional customer service understanding  and the ability to appease many different groups of people from different cultural backgrounds

Night Shift Leader/butcher

Ron's Island Grill

• Duties included working on a daily basis as a shift leader of three other employees
•Cooked all orders that came from the front of house while simultaneously completing catering orders, and making sure all customers were satisfied with the product that was cooked
• Job required focus and organizational skills that helped maintain an efficient kitchen

Shift Leader

Uly's Tacos

• Prepared food, managed lines  outside of the cart, and helped to build a quality reputation for the business through excellent customer service
• Sold anywhere from $600-$1,000 a night with little help and generally as the only person running the cart
• Helped build a loyal and dedicated customer base by getting to know customers and fostering genuine relationships with those that ate there

Cart Manager

With over nine years of experience in e-commerce sales, I am passionate about helping brands scale while simplifying their operational processes. As an Account Executive at Pipe17, I sell a groundbreaking e-commerce operations platform that leverages advanced AI and automation technologies to streamline orders, inventory, fulfillment, and customer service.

I have a deep understanding of the e-commerce ecosystem and the challenges and opportunities that brands face in this dynamic and competitive market. I have successfully sold SAAS products and solutions across various marketplaces, software, and services, achieving 197% of quota in 2022 and winning the Account Executive of the Year award. I also have experience in building and scaling SDR teams, developing innovative and effective outbound prospecting strategies, and collaborating across all departments of an organization. My goal is to empower my clients to achieve their growth and satisfaction objectives with Pipe17's comprehensive and seamless platform.

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