NZ Police

Coaching adaptability, agility and product ways of working across strategy, tactics and delivery

Scrum Master

Ministry of Social Development (MSD)

Scrum Lead - Cloud Capability Programme

Coaching and supporting three Agile teams working in a SAFE model and using scrum. Facilitating ceremonies, tracking progress and forecasting based off velocity/sizing. Coaching Product Owners on prioritised backlogs, clarity of work and alignment with the Product Increment. Attend, report and manage updates/issues/blockers at the programme ceremonies.

Westpac New Zealand

Software Product Owner 2019 - 2021
Ensuring squads are building product aligned to the strategic roadmap in a collaborative and cohesive way. Providing the strategic direction of the infrastructure and systems supporting Investment products
Specifically understanding Westpac NZ’s Investment Banking objectives by developing and owning the software product strategy. Responsible for defining, prioritising, and refining backlogs for software products/platforms and maintaining the integrity of the product developed across multiple squads/vendors.

Providing a clear vision for change to agile development in order to continuously deliver new functionality. This includes making decisions around backlog item prioritisation, ensuring a customer focus is maintained, and executing high-quality change. Creating and adapting processes, techniques and technologies to improve productivity and quality. Managing stakeholders and dependencies, as well as managing vendor contracts and commercials across the products/platforms.


Scrum Coach 2017-2019 - Contract
Coaching and supporting team members grow in an agile environment. Focused on the way they work individually and collaboratively
Coached team members on Agile processes and facilitated daily standup, Product backlog grooming, Sprint Planning, Review and Retrospectives
Removed impediments and protected team members from interruptions and distractions to maximize productivity
Improved team velocity by incorporating capacity planning into sprint planning sessions
Used empirical data forecasting value delivery and release dates, radiated the information to Product Owners and stakeholders
Identified and mitigated team risks and impediments

Implementation Manager 2016-2017 - Contract
Consulting across Implementation and Release management
Facilitated cross team, Release train and Value stream work delivering major projects on time and within budget

Software Product Owner

Responsible for the leadership, administration, and development of processes and procedures for Change and Release management, developing ITIL processes through engagement with peers, managers and vendors. Supporting the transition of applications and products from Projects to IT operational management and support.
Governance, Policy, Processes, IT Release Management, Change Management, Disaster Recovery Management, Service Delivery Management, Project Management, Auditing

Release and Change Manager

Release Management 
 - Implementing changes to IT services, considering all aspects including 
 - Planning, designing, building, testing, training, communications and deployment activities. 

Environment Management 
 - Co-ordinating and controlling system and application changes to testing environments
 - Maintaining environment availability as required. 

Change Management 
 - Co-ordinating and controlling changes to minimise adverse impacts of those changes to business operations. 

Systems Integration 
 - Focusing on the deployment aspect of release management 
 - Managing environments
 - Co-ordinating and controlling the introduction of system/application changes to test and production environments. 

Specifically
    * Co-ordinating delivery of software from suppliers, and its migration through test environments to Production.
    * Establishing and verifying the set-up of test environments on application system platforms.
    * Co-ordinating internal and external resources for release delivery
    * Managing release scheduling and release content definition as required.

Release Management/Systems Integrator

O2 UK

Change control and processing of up to 2500 requests per month across O2’s cellular, IT, and broadband networks.

Change Analyst

Fujitsu

Change management and coordination, asset control and coordination.

Change Coordinator

Manpower Professional

IT recruitment for the Manpower group. Account Management, Client relationship building.

Consultant

Site Improve

Application Support/Sales/Analysis

Experienced Coach with a demonstrated history working in government, finance and banking industries. Skilled across Agile, Product Ownership, Scrum Master, Service Management Delivery, ITIL, IT Service Management, and Release Management.

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