Igor Jovanovic, LSSBB's Linkedin Analytics

With over three years of experience in project and program management, I am a results-oriented and customer-focused professional who leads revenue optimization initiatives across multiple industries and regions. As a Program Lead at NCR Voyix, I manage a team of three and oversee the review and improvement of revenue assurance processes, using DMAIC methodology and Lean Six Sigma tools and techniques. I have successfully led and completed several international projects and initiatives, delivering value to the organization and enhancing customer satisfaction and retention. I have a deep knowledge of SaaS, Managed Services, and Digital Banking software solutions, and I am proficient with various platforms and applications, such as BI/Tableau, Salesforce, Smartsheet, Gainsight, Oracle, SAP, and Jira. I am passionate about learning new skills, solving complex problems, and collaborating with diverse and talented teams.