|| Product Designer || Digital Marketer || Html and Css || Am a creative doer and like to work within the constraints of an existing design system to make improvements to certain parts of a digital product.

RKY Careers

✅ Conduct thorough research on industry-related topics, combining online sources, interviews, and studies to gather relevant information. 

✅ Produce well-structured drafts using Content Management Systems (CMS), ensuring all content is aligned with brand voice and messaging.

✅ Proofread and edit content, including blog posts, articles, and social media updates, before publication and ensure accuracy, consistency, and adherence to style guides.

✅ Work closely with marketing, design, sales, product, and customer service teams to gather insights and create content that supports business goals.

✅ Implement SEO best practices by optimizing content with provided keywords, ensuring maximum visibility and reach. 

✅ Research and write authoritative, long-form articles, blog posts, guides, and other content related to in-demand tech skills and certifications.

Content/CV Writer

Austine_Digital Services

Operations Manager

Ziracon Travels and Tours

✅️ Streamlined the visa application process by implementing an advanced IT system, reducing processing time by 30% and enhancing overall customer satisfaction.

✅️ Facilitated smooth travel experiences for clients by providing expert guidance on work permits, accommodations, and transportation options, resulting in a 20% increase in client referrals.

✅️ Increased social media engagement by 20% within four months through targeted content strategies and community engagement initiatives. 

✅️  Spearheaded partnerships with international hotels and airlines to secure discounted rates, resulting in significant client cost savings and increased agency revenue.

✅️  Oversaw the development of a user-friendly and easy-to-navigate website for the agency, which resulted in a 25% increase in client engagement and revenue generation.

✅️  Led a team of 10 sales representatives, achieving a 25% increase in sales revenue within the first quarter of assuming the role.
✅️  Implemented a new sales training program, resulting in a 10% improvement in the team's overall productivity and closing rates.
✅️  Devised and executed targeted sales strategies, contributing to a 15% client base expansion in key markets.
✅️  Spearheaded the introduction of customer satisfaction surveys, leading to a 10% increase in positive customer feedback and improved customer retention.
✅️  Streamlined team workflows by optimizing internal processes, reducing operational costs by 15% while maintaining high-quality service delivery.
✅️  Conducted weekly performance reviews and provided constructive feedback to team members, resulting in a 10% increase in employee satisfaction and engagement.

Team Lead Manager

P5 clothing India..Nigeria Branch

✅️ Achieved a 70% increase in overall revenue within the first year of assuming the General Manager position through strategic planning and implementation of sales initiatives.
✅️  Implemented cost-saving measures in operations, resulting in a 10% reduction in expenses while maintaining quality standards and customer satisfaction.
✅️  Oversaw cross-functional teams in the successful execution of major projects, delivering them on time and within budget, resulting in a commendation from senior management.
✅️  Fostered a positive and collaborative work environment, resulting in a 30% improvement in employee engagement and productivity.
✅️  Developed and implemented marketing strategies that led to a 25% increase in brand awareness and customer acquisition.
✅️  Established and maintained key partnerships with suppliers and stakeholders, ensuring a steady supply chain and efficient service delivery.
✅️  Conducted regular performance evaluations and provided coaching and feedback to team members, resulting in a 15% improvement in their overall performance.

General Manager

De Santos Hotel 

✅️  Increased overall customer satisfaction rating by 15% through continuous monitoring of service quality and implementing improvement initiatives based on guest feedback.
✅️  Boosted beverage sales by 20% by introducing a creative and enticing drink menu, incorporating trending cocktails and innovative non-alcoholic beverages.
✅️  Led a team of 12 staff members, providing training and coaching that resulted in a 25% improvement in employee efficiency and performance.
✅️  Implemented cost-control measures in inventory management, leading to a 10% reduction in food and beverage costs while maintaining high-quality standards.
✅️  Orchestrated successful events and banquets, generating an additional 30% in revenue for the hotel through upselling and cross-selling strategies.
✅️  Conducted regular staff meetings to align team objectives and ensure seamless coordination, resulting in a 20% decrease in service delays and errors.

Food And Beverage Supervisor

Ben bella Laundry and dry cleaning services Nigeria. 

✅️  Assisted the Dry Cleaning Manager in overseeing day-to-day operations and maintaining high-quality service standards.
✅️  Played a key role in the successful implementation of a new dry cleaning software system, resulting in a 25% improvement in order processing accuracy and efficiency.
✅️  Conducted customer satisfaction surveys and utilized feedback to identify areas for improvement, leading to a 15% increase in overall customer satisfaction ratings.
✅️  Collaborated with the Dry Cleaning Manager to develop and execute marketing strategies, increasing brand visibility and attracting new clients.
✅️ Assisted in organizing and managing special promotions and discounts, resulting in a 20% increase in sales during promotional periods.
✅️ Trained new staff members on dry cleaning procedures and customer service protocols, ensuring a seamless onboarding process and consistent service delivery.

General manager 

As a versatile professional with a passion for enhancing client's experiences and a flair for intuitive design, I thrive in the dynamic realms of both Travel and Tours Operations Management, Social Media, Marketing, and UI/UX Design. 

In my previous role as a Travels and Tours Operation Manager, I honed my skills in meticulously planning and executing seamless travel itineraries. 

From coordinating logistics to ensuring top-notch customer service, I excel at orchestrating every aspect of travel operations to exceed client expectations. 


Simultaneously, Am a detail-oriented and skilled Content Writer with a passion for helping clients articulate their professional accomplishments and aspirations. 

I am deeply passionate about innovation and constantly seek opportunities to push the boundaries of creativity and technology.

Taplio

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