Microsoft

⭐Sales and Customer Management:
Proven expertise in B2B customer management, showcasing a consistent ability to overcome objections, negotiate successful deals, and foster mutually beneficial relationships with clients.

⭐Technical Proficiency:
Possess advanced computer skills with a comprehensive understanding of cutting-edge cloud technologies, including Azure, Office 365, and Dynamics 365.

⭐Multilingual Communication:
Fluent in Finnish as a native language and proficient in English, facilitating effective communication and the establishment of robust relationships across diverse clientele.

⭐Problem Solving and Sales Techniques:
Demonstrated prowess in problem-solving and the application of modern sales techniques

⭐Effective Communication and Negotiation:
Exceptional verbal and written communication skills, coupled with a talent for successful negotiation. Approach client interactions with a service-oriented, professional, and meticulous demeanor.

Customer Lifecycle Manager

Intento Oy

Helping small businesses and startups to stand out, grow, and get international 👌
We provide tailored strategies to grow your business from Finland to Italy!

Marketing Entrepreneur

FlockIn Oy

FlockIn is a Finnish travel startup established in 2022 in the Nordic's biggest awarded startup hub Maria01. 

We help tech companies and startups organize creative and fun retreats abroad.

Fractional CMO and Board Member

Zaplify

Zaplify eliminates manual and repetitive sales processes 🙌
Search and engage with more than 600 million decision makers through automated prospecting and multi-channel outreach.

AI Ambassador

Croud - Performance Marketing Agency of the Year

Croud is a global, full-service digital marketing partner. Through a seamless combination of data, technology and creativity, our teams drive business performance and long-term growth for ambitious brands.

Founded in 2011, Croud is a strategic partner to leading companies across 118 markets and spanning every industry sector – from retail and ecommerce to financial services and B2B.

Digital Marketing Specialist

Hyvän Hoidon Palvelut Oy

✨First and only marketer in the company of +2000 employees
✨Managing Marketing in 3 different industries: healthcare recruiting, cleaning services and car repair
✨Started B2B marketing in the company

SKILLS:
✨Paid advertising campaigns in Google Ads: Google Display and Search. 
✨Paid social media campaigns with Facebook Business suite: paid campaign management on Facebook and Instagram
✨Collaboration with agencies for campaigns
✨Content Marketing on social media platforms
✨Print Media campaigns
✨Campaign management with non profit organizations
✨Content Design on Digital and Print platforms
✨Used Meltwater for Content Marketing and B2B Marketing
✨Planned and wrote press releases, managing PR

ACHIEVEMENTS:
✨Started in house marketing 
✨Setting up chat bots that created +80% more revenue for cleaning services
✨Created recruiting campaigns that generated +400% more applications for healthcare

Marketing Manager

The Shortcut

✨360 hours studies on digital marketing: SEO, Google analytics, social media management, growth hacking, SEM, Content creation, Project management

Student in Digital Marketing 

Espoon kaupunki - Esbo stad - City of Espoo

✨Content Marketer and Social Media Manager
I was a content creator targeting the under 30y audience, my main channel was Instagram. I re-branded the whole social media plan and made a yearly content calendar. With strategy change I managed to create more engagement with the target audience.

Social Media Designer and Content Marketer

Various companies.

When I moved back to Finland I had difficulties to find work in the fashion field, but I managed to get various jobs in different fields: retail sales, logistics, technical support. All my contracts were temporary and short term.

Various retail sales, customer service and logistics jobs

JOLIER

-I managed the internationalization, sales and renewal of a Finnish fashion startup together with the core team and founder.
-I held negotiations with VTT and Tampere University of Technology regarding an innovative pilot project

Chief Executive Officer

Ciao! I am a Freelance Digital Marketer specialized in social media and communications.

I have worked with several startups, small businesses and scaleups.

My mission is to help businesses grow digitally and beyond.

💎 Do you feel unsure of the next step to take with your business?

Let's work together on:
-business development
-marketing strategy 
-customer insights 

💎 Need help with your brand in Finland?

I can help you with:
-brand visibility
-digital marketing
-personal & employer branding 

💎 Having trouble with time management?

Outsource your: 
-social media management (FB,IG,LI)
-content creation 
-copywriting

💎 Content creation & customer service in fluent Italian, Finnish and English.

Book an appointment with me from the Calendly link on my profile or just contact me directly:
📩 ilaria@intento.fi 
📞 +358 44 983 1122

Taplio

Ilaria Heikkilä's Linkedin Analytics

Ilaria Heikkilä

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Taplio

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Ilaria Heikkilä

Want to drive more opportunities from LinkedIn?

Ilaria Heikkilä's Linkedin Analytics