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Transformational IT Executive with 30+ years of global experience in technology strategy, digital transformation, and operational excellence. Proven track record in leading large-scale IT portfolios, delivering innovative solutions across diverse industries, and steering high-performing teams. Expertise in managing significant financial operations, fostering strategic partnerships, and ensuring IT governance and compliance. Recognized for achieving delivery excellence and driving client satisfaction. Areas of Expertise · Strategic Technology Leadership: Crafting and executing long-term IT strategies aligned with business goals, leading digital transformation initiatives, and ensuring IT governance and compliance. · Enterprise IT Leadership: Managing call centers, service desk, application support/development, middleware, database admin/development, server, storage, network, and security teams. · Operational Excellence: Managing global IT operations, achieving service delivery excellence, and developing business continuity and risk management strategies. · Financial and Portfolio Management: Overseeing IT budgets and financial performance, leading large-scale IT programs, and driving revenue growth and profitability. · Technology Roadmap and Innovation: Integrating emerging technologies, defining technology roadmaps, and utilizing data-driven insights for strategic decision-making. · Application Modernization: Directing the overhaul of legacy applications through Application Rationalization programs. · Leadership and Talent Development: Managing learning processes, talent acquisition, performance evaluation, and career development. · Client and Stakeholder Management: Building strategic client relationships, engaging stakeholders, and managing vendor and partner relationships. · Performance Analysis and Improvement: Analyzing reports, measuring team capabilities, and implementing strategies for enhanced service delivery and cost savings. · Vendor Management and Outsourcing: Strategic management of IT vendors and outsourcing relationships. · Cross-Functional Collaboration: Collaborating with other departments to ensure alignment of IT objectives with overall business strategy.
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