Corrigan Collection

Overseeing in total 5 restaurants (3 in the UK and 2 in Ireland). Reporting to Managing Director. Working together with HR Coordinator.

• Proposed and implemented moving 2 restaurants from Planday to Fourth Hospitality HRIS system to streamline HR and Payroll functions across the group. Curated and lead the project together with 20 participants.
• Actively took part of the opening team of The Park Café Restaurant in Dublin. Ensured restaurant’s compliance with ROI employment law, created HR policies and procedures, recruited and onboarded over 60 employees within one month. 
• Assisting with recruitment from advisory standpoint, developing roles and identifying future needs. Building relationship with recruitment agencies, 
• Actively contributing towards company’s culture by implementing effective HR policies, organizing monthly team building activities and resilience & well-being trainings.
• Liaising with Senior Managers and Training & Support Manager re employees' training needs and working closely with training providers to successfully deliver them.
• Improved employee’s benefits package by introducing enhanced maternity and paternity leaves, increased annual leave with length of service, subsidized transportation for closing shifts and 
• Providing direct management and support to the HR Coordinator to ensure smooth running of all HR operations. 
• Increasing Right to Work and documentation compliance from 5% to 95% by conducting regular audits and checks.
• Supporting Senior Managers with ER cases and grievances by providing advice and guidance.
• Working closely with Group Payroll Manager to process payroll runs and eliminate discrepancies.
• Creating, maintaining, and launching HR and people policies, processes. Reviewing and ensuring information remained up to date with best practices and employment legislation updates.

Human Resources Manager

Western Union

+500 employees
Overseeing EMEA region (UK, Ireland, Nordics and UAE countries)
• Payroll & Benefits: processed payroll for 500 employees, resolved payroll discrepancies by collecting and analysing information, advised employees on benefits package choice, conducted benefits administration.
• Project Management: directed and trained over 100 employees on WD Recruit & Service Now systems, increased Service Now utilization by 30%, provided assistance with research & development of the HRIS (WD Recruit).
• Onboarding: organized company & site inductions, created management onboarding plans, touchbased with management team on well-being of new hires, prepared and issued onboarding packs to new hires in a timely manner.
• Standard Operating Procedures (SOP): fully owned country transition process (Spain & Malta), developed & implemented 3 Standard Operating Procedures, identified and executed process improvements.

Human Resources Specialist

Soho House & Co

+450 employees 

•	Full-cycle recruitment: designed job descriptions and advertised job ads, screened CVs using ATS, conducted phone & face-to face interviews, sent job offers and onboarding packs, performed background & right to work checks, hired over 30 employees per week.
•	ER: coordinated investigations & disciplinary meetings, advised management team in ER matters, resolved employee’s grievances, reported complaints to management team, acted as note-taker.
•	Offboarding: maintained leaver’s tracker, conducted exit interviews with over 200 employees, communicated the feedback to management & advised on the retention plan for the department, reported terminations to payroll.
•	Retention: developed and shared retention reports with the management team, actively boosted company’s culture by conducting staff events & recruitment open days, organised & led departmental roundtables.
•	Learning & Development: organised and provided trainings, managed Safety Bug system, identified training needs with the Head of Department, responded to all L&D queries.
•	Opening of White City House: hired and onboarded over 50 employees per week, conducted & presented Health & Safety trainings, designed employee handbooks, established new onboarding processes.

People and Development Coordinator

Hakkasan Group

+350 employees

•	Daily maintenance of HRIS system: entering new hires & updating employee’s profiles
•	Monitored holidays/sickness/absence/lateness, with weekly reporting to managers
•	Prepared and issued job offer letters, tronc letters, contracts of employment, promotion/transfer letters
•	Organised probationary review meeting, welcome chats and exit interviews
•	Produced HR statistical reports (headcount, absenteeism, leavers, etc.)
•	Payroll administration
•	Assisted in recruitment process (screening CVs & conducting phone interviews/trial shifts) and coordinated job fairs
•	Composed tracking system for in-house training, increased participation by 10%
•	Checked Passports / ID Cards to validate candidate’s right to work in the UK
•	Advised and processed maternity & paternity leaves

HR Administrator 

Apex Hotels

Present and serve food and beverage in the correct manner and ensure the required accompaniments are offered, display full knowledge of all items on the menu, anticipate guest needs and pro-actively exceed guest expectations at all times, promote a professional, helpful image to all internal and external customers, be aware of all facilities, services and special promotions offered by Apex Hotels and to effectively pass on this information to the guest in order to maximise hotel sales, display knowledge of products and offerings including a competent knowledge of the bar and restaurant service

Food and Beverage Management Trainee

Trilingual HR Specialist with 5+ years’ experience in Human Resources Management in London. Holding a Bachelor’s degree in Business Administration (International Hospitality Management). Solid background in fast-paced and large international organizations. Supported White City House opening committee: hired and organized onboarding for over 50 employees per week. Reduced staff turnover rate by 10% in Soho House & Co. Knowledge of UK Employment Law and HR programs.

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