Prince Charles Coffee Shop 

Server- Barista 

Autograph Collection

At the >>Grand Bohemian<< I was responsible for greeting guests, managing reservations, and ensuring they are seated comfortably and efficiently. Also play a crucial role in creating a welcoming atmosphere and may assist with side work or other tasks to support smooth operations.

Host- Host Leader

Courtyard by Marriott

The first point of contact for guests, responsible for providing a welcoming and professional experience. We handle check-in and check-out, manage reservations, answer inquiries, and ensure a smooth guest experience.

Front Desk Specialist- Representative 

Army City Steak & Gyro

Responsible for managing financial transactions in a food service setting, including taking customer orders, processing payments, and providing excellent customer service. Also maintain a clean and organized checkout area and may assist with other tasks as needed, providing friendly and efficient service, answering customer questions, resolving issues, and ensuring customer satisfaction, and keeping the checkout area neat and tidy, stocking supplies, and ensuring a positive customer experience.

Food Counter Clerk

South Orange Animal Hospital

Provided vital support to veterinarians by performing a wide range of medical and surgical tasks, including assisting with patient care, administering medications, and conducting diagnostic tests. Also educate pet owners and help maintain the cleanliness and organization of the veterinary practice. I also played a huge role in being responsible for providing excellent customer service and administrative support at a veterinary clinic, including greeting clients, scheduling appointments, answering phones, and managing records. Educating clients about pet health and assisting with basic tasks like checking in patients and managing the reception area.

Veterinary Technician/ Receptionist 

My passion for customer service has driven my success at Courtyard by Marriott, where I honed my expertise in front office operations. The hospitality sector has allowed me to leverage my interpersonal skills to ensure guest satisfaction and operational efficiency.

As a Front Desk Representative, I excelled in creating welcoming experiences for guests, demonstrating a steadfast commitment to service excellence. I'm motivated to apply these competencies in a dynamic new role that values customer engagement and a positive service ethos.

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