Kraftsman LP

Oversee all incoming / outgoing product and equipment for use at multiple job sites. Resolve logistical challenges by communicating with shippers, project coordinators, and suppliers. Assign daily tasks for short or long term needs & establish warehouse practices and protocols to help achieve an efficient warehouse environment. Receive communications from project managers to ensure proper product is shipped to correct job sites. Manage and maintain inventory levels to keep costs down or to reduce product wait times.  Keep up-to-date on all necessary maintenance requirements for company equipment & trailers.

Warehouse Manager

Copeland International Inc.

Responsible for purchasing, managing inventory levels, and utilization of requested parts. Effectively managed warehouse employees to maintain efficient storage, use, and shipping of ordered parts to customers and communicated estimated shipping times to customers. Purchased all supplies and parts requested for upcoming work and communicated with service department to help manage workflow. Worked with sales manager or service department to establish part needs for upcoming jobs or potential sales orders. Coordinate and set-up freight for parts and transmissions going to domestic and international customers. Reviewed invoices and bill of ladings for any issues or inconsistencies regarding
incoming or outgoing shipments. Current forklift certification and was primary instructor for new & renewal forklift certification. Instruct new employees on use of company database and procedures to submit for parts or equipment. Possess intermediate computer skills with Microsoft Office and other different forms of customer information systems. Primary coordinator for disinfecting of all office, shop, and equipment during Covid-19.

Purchasing & Parts Warehouse Manager

Hertz Equipment Rental

One year supervising equipment maintenance and coordinating drivers for on-time delivery and pick up of equipment. 6 months as assistant manager while store did not have manager. Coordinate equipment rentals from branch to job sites in US and Canadian markets. Respond to email and phone inquiries on equipment for sale in US & Canadian markets. Maximize sales revenue from national customers through acquiring needed equipment on new rentals. Resolve disputed charges on customers invoice statements.

National Account Coordinator / Inside Sales / Branch Coordinator 

Contractors Parts & Supply, Inc

Responsible for conducting sales and presentations to old clients and establishing new client list through calls or visitation. Processed inside or outside sales orders and shop service work in timely manner. Coordinated in-house or field service work with Shop Foreman and Field Service Mechanic. Procurement specialist for parts and equipment required for crane service jobs. Display and/or demonstrate new Badger crane to prospective customers for purchase or rental.

Outside Sales Rep

Texas Army National Guard

Maintained SECRET level security clearance for entire tour of duty with TX National Guard. Trained 2-5 soldiers in emergency and non-emergency skills classes per military standards when required. Maintained excellent proficiency standards for my vehicle and equipment throughout my tour of duty. Participated in federal security position for athletes and officials at 1996 Atlanta Olympics. Supervised soldiers loading and unloading equipment sent to Ft. Hood, TX, Ft. Sill, OK. and Camp Grayling, MI.

13M-Multiple Launch Rocket System

Internal Revenue Service

Responded to incoming taxpayer calls to call center in accordance with Internal Revenue Manual guidelines. Corrected tax returns electronically to expedite refunds or collections. Corresponded with taxpayer requests for help with tax questions or problems by either telephone or mailed correspondence. Excellent Internal Revenue Service national database skills and great understanding of Internal Revenue Manual tax laws.

IRS Customer Service Rep.

US Army

Maintained SECRET level security clearance for entire tour of duty with US Army. Trained soldiers in military and civilian skills classes when required. Managed up to 5 soldiers to move equipment by railroad to National Training Center in 1994 to Fort Irwin, California. Maintained excellent proficiency standard for my vehicle and equipment throughout my tour of duty. Participated in successful 30 day joint training operation with 11th Marine Division in 1994 at Twenty-Nine Palms, CA.

Experienced Warehouse Manager in Construction & Oil/Gas industries. Experienced in Operations Management, Inside & Outside Sales, Inventory Planning & Management, Inventory Analysis, Project Management and Team Building. BBA degree in General Business from Sam Houston State University. Have 2-1/2 years of Customer Service experience with the Internal Revenue Service.  Part of TX ANG group providing security for the 1996 Olympics in Atlanta, GA.

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