- Successfully certified engineering software products, ensuring market competitiveness and customer viability.
- Spearheaded malware investigation and penetration testing, averting potential ransomware breaches.
- Attained SOC2 Type 1 Compliance using Drata, significantly enhancing enterprise customer security.
- Implemented Zendesk for internal IT ticket management, achieving a 100% satisfaction rate and providing valuable data analytics in weekly reports.
- Realized over $200,000 in savings by strategically reducing SaaS technology debt in Q3/Q4.

Information Technology Security Manager

SkySafe

- Developed and executed SOC2 Type 1 & 2 compliance strategies as a Compliance Officer.
- Designed and implemented company-wide onboarding/offboarding protocols.
- Engineered a bespoke open-source network architecture, enhancing business operations.
- Streamlined network performance through effective load balancing and bandwidth management.
- Managed VPN and IDS systems, ensuring robust network security.
- Assembled specialized computing systems for high-dimensional computing tasks.

IT Manager

OLLY PBC

- Led the transition to Microsoft 365, moving away from disparate systems like Google, AWS, and Zoom.
- Acted as the technical liaison for Unilever's Health and Wellness Collective, overseeing cybersecurity and system integrations.
- Developed and implemented multi-layered security protocols for network and information security.
- Coordinated with a team of 8 IT consultants for smooth desktop support and Microsoft 365 integration.

IT Operations Manager

Bolt

- Managed an IT team and consulting firm, focusing on security and SaaS optimization.
- Implemented KnowBe4 and Abnormal for enterprise-wide cybersecurity training.
- Developed a Privacy and Cybersecurity Roadmap to support global expansions.

Facebook

- Developed and delivered "Security Attacks: Social Engineering" training, adopted globally.
- Managed key enterprise software systems and fostered strategic IT-business alignments.
- Actively contributed to global security initiatives and diversity & inclusion efforts.

Enterprise Support Engineer

Pantheon Platform

- Standardized onboarding processes and hardened internal ticketing systems for enhanced security.
- Managed Linux and Mac endpoints, and automated Windows setup processes.

IT Analyst

Sift

- Implemented Zendesk for cross-departmental support and led the onboarding/offboarding processes.
- Managed SSO/2FA protocols and AV operations across multiple offices.

IT Specialist

Mann Consulting

- Provided IT consultancy services to over 40 companies, varying in size and industry.

Tech Consultant

Jones IT

- Specialized in Windows/Mac support across diverse sectors including education and legal.

Computer Support Technician

Proven expertise in developing engaging content, driving security-first culture, and implementing comprehensive security training programs. Strong background in cybersecurity best practices, standards, and frameworks, with a passion for creating secure, informed work environment.

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Frida Kreitzer's Linkedin Analytics

Frida Kreitzer

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Frida Kreitzer

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