Iveta Goldmane's Linkedin Analytics

Agile Advocate | Team Leadership | Incident & Change Management | IT Service Management (ITIL Certified) I am passionate about driving change and fostering innovation within teams and organizations. As an Agile advocate, I thrive on creating environments where collaboration and continuous improvement are at the forefront. I am honored to support Riga TechGirl's "Work in Tech" program, where I mentor and empower women students to pursue successful careers in technology. My commitment to lifelong learning and personal development fuels my enthusiasm for taking on new challenges and acquiring new skills. With an extensive background in the mobile telecommunications industry, I have held various strategic roles at LMT Contact Center, including Leading Consultant, Upselling Team Lead, Internal Trainer, and Sales Promoter. These experiences have equipped me with deep expertise in customer care, sales, marketing, and IT service management, alongside proven team leadership capabilities. Core Competencies: Customer Care Excellence Strategic Sales and Marketing Team Leadership and Development IT Service Management (ITIL Certified) I am always open to new opportunities where I can apply my skills, drive impactful results, and continue my professional journey.