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What I'm all about: I collaborate with customers and colleagues with a high degree of respect through open and honest communication. I manage challenging situations with humor to create levity, and I’m truly in my element when I’m getting to the bottom of a complex issue or question for which I can find a creative solution. I also thoroughly enjoy combining written narratives and numbers to tell a solid, well-rounded story (the best of both worlds). What I offer: -In-depth healthcare industry expertise and strategy (Prevention, Population Health, Payment Integrity, and more) -Account management, project management, implementation management, and customer success experience (customer retention is a key hallmark of satisfied customers that I’ve had the pleasure of serving) -Business writing acumen (co-authored multiple RFP responses, written complex end-to-end process and requirements documents, amendments, and more) -Customer service that is tailored to the customer and focused on a best-in-class customer experience *views expressed here are my own personal perspectives
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