Jack Wang 🐉's Linkedin Analytics

I am your go-to for seamless technology alignment and IT strategy, currently making waves as the Gisborne Technology Alignment Manager. With a foundation of over 11 years in IT support, I've cultivated a robust expertise that spans both corporate giants and small to medium businesses. At Fujitsu, I served corporate clients and assisted market leaders with their IT difficulties while working as an IT Support Engineer. I received the Engineer of the Month Award, among others, for my passion and dedication. As a Cloud Support Engineer for Lucidity, I was fully immersed in serving over 140 SMB clients and assuring the smooth running of 6,000+ users. I became the pillar of their IT assistance by concentrating on M365 Administration, Security, and Modern Workspace. This transition from corporate to SMB extended my perspective and improved my capacity to comprehend and deal with the various difficulties both markets provide. Today, I leverage my broad expertise and the lessons I've learned to guide effective technology alignment strategies that propel companies toward innovation and growth. The tangible results I provide, like when my methods increase customer satisfaction by 20% or reduce issue resolution times by 30%, show my passion for what I do. Outside of the tech sector, sustainability is essential to me. I've happily offset over 13.75 tons of CO2 and helped plant 270 trees to demonstrate my dedication to a more environmentally friendly future. Are you looking to match your business vision with your technology strategy? Let's talk and put it into action.