California Coast Credit Union

Leverage 14 years as a PMO VP/Director and 25 years of project management experience to lead the delivery of Cal Coast’s portfolio of projects 
•	Portfolio Management: Manage new project intake, prioritization, capacity planning, roadmap creation, and portfolio management for all California Coast’s programs to deliver maximum value
•	Leadership: Accountable for management and development of a team of 9; including Program Managers, Project Managers, Scrum Masters, and Technical Business Analysts
•	Program Delivery: Track record of delivering large programs working with cross-functional technical, product and business unit teams in project categories including:
o	Member-facing web and mobile applications; including Cal Coast’s digital banking system and www.calcoastcu.org
o	Business Operations
o	IT Cloud and on-premise Infrastructure
o	Branch Buildouts
•	Reporting: Report portfolio value and program health through dashboards and status updates to Executives
•	Best Practices: Lead organization in implementation of industry best practices for portfolio, program and project management and software development methodologies
•	Project Management: Manage Cal Coast’s digital transformation of online and mobile digital banking applications by working with multiple vendors, implementation partners, and cross-organizational systems
•	Citizen Developer: Develop low-code/no-code solutions to automate business processes and reports, reducing implementation time by 60% and improving operational efficiencies by 50%

Director - Portfolio Delivery

NAMI San Diego

Operations/Project Management for all NAMI (National Alliance on Mental Illness) San Diego offices
•	Technology: Responsible for entire IT department, including projects, operations, networks, computers and phone systems
•	Operations: Managed facilities, office procedures and administrative support 
•	HR: Recruiting, hiring, onboarding and offboarding all employees.  Benefits Administration and Employee Relations
•	Fundraising and Donor Management: Implemented and maintained Network for Good Donor Management software (non-profit CRM system)

IT/Project/Operations Management

SNH Capital Partners

Launched Enterprise Project Management Office. Led Agile transformation. Implemented software development and project management best practices, tools and metrics
•	Transitioned application development teams from Waterfall to Agile
•	Coached/mentored team members and stakeholders on Agile/Scrum
•	Collaborated with Business & IT to define product roadmaps and release schedules
•	Communicated project status, metrics, opportunities, challenges and risks to Executive Management
•	Facilitated Product Backlog Grooming, Sprint Planning and Sprint Review/Retrospective Meetings for five teams during concurrent two-week sprint iterations
•	Conducted daily Scrum stand-up meetings, maintained task board and produced daily burndown charts
•	Removed team impediments to allow teams to deliver the sprint goals and deliverables

VP, Project Management Office

Blossoms by the Beach Floral Designs, LLC

Founder and President of start-up company specializing in Wedding & Event floral designs
•	Solely responsible for all company activities; Sales, Business Development, Marketing, Accounting, Legal, Purchasing, IT, Operations and Distribution

President/Owner

Sony Computer Entertainment America

Established and matured Project Management Office for Worldwide Studios online game hosting
•	Managed Technical PMs/Scrum Masters, Technical Training group and Business Engineering functions for Global Hosting department consisting of ~200 staff and contractors 
•	Hosted on-site Agile training and transitioned software development teams to Scrum 
•	Educated and coached staff on PMI and Agile methodologies. Implemented project standards, portfolio management, Scrum ceremonies and continuous improvement processes. 
•	Developed, delivered and oversaw training program for IT technologies, project management and video game Quality Assurance testing for staff of 150
•	Directed numerous global business process improvement projects, including the enterprise video game development process, resulting in the alignment of the ~2,000 members of the Europe, Asia and America Game Studios

Senior Manager, PMO

CoreLogic Credco

Developed and directed Enterprise Project Management Office
•	Customized and instituted standard application development lifecycle, project management best practices and portfolio planning to fit the company culture resulting in consistency and efficiency of project delivery
•	Established ROI measurements, business case reviews, project budgets and audits
•	Employed a Continuous Process Improvements Program, Balanced Scorecard and IT Metrics Dashboard
•	Directed 10 PMs in managing a portfolio of interdependent projects
•	Formed Corporate Governance Board and facilitated Executive level meetings to ensure proposed initiatives were aligned with corporate objectives
•	Implemented MS-Project Server to achieve a consolidated repository of schedules and resources
•	Improved on-time project delivery by 30% within 1 year.
•	 Increased number of projects completed per year by 150% in 3 years

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