Adrienne Johnson's Linkedin Analytics

As a Senior Payroll Specialist at ADP, I deliver robust support to the payroll team and manage a diverse portfolio of client accounts. With over 15 years of payroll and benefits experience in various industries, I have developed a combined HR and payroll expertise that enables me to gauge client needs and exceed expectations, utilizing industry best practices. I am passionate about ensuring accurate payroll processes and legislative compliance, examining payroll records, payroll taxes, state forms, deductions, and garnishments for auditing purposes. I also devise innovative strategies and methods to enhance client satisfaction, improve efficiency, and overall payroll management, as reflected in improved Net Promoter Scores (NPS). I value collaboration, cross-team communication, and employee development, and I handle sensitive information with confidentiality.