Jael Agyei Akyeampong CHGM's Linkedin Analytics

Welcome to my journey in the world of hospitality. I'm Jael Agyei Akyeampong, and I'm passionate about transforming the hospitality industry through branding, innovation, and exceptional guest experiences. My Story: I embarked on my hospitality journey as an Administrative Volunteer at Nightingale House Hospice in Cardiff, Wales. It was there that I discovered my innate ability for efficiency, professionalism, and a relentless drive for customer satisfaction. My career took me to the prestigious JW Marriott Hotel in London, where I did my very first Internship . Here, I learned the intricacies of HR, refined my soft skills, and provided top-notch customer service. In Accra, Ghana, I continued my journey at the Marriott Hotel. I became the Guest Experience Champion, overseeing training initiatives that resulted in enhanced guest satisfaction and streamlined operations. However, my most significant impact was realized as the General Manager at RB Park-Hill Hotel Ghana where I orchestrated a remarkable transformation, rebranding the hotel leading to an impressive increase in occupancy rates. My strategic prowess ensured a consistent 15% year-over-year growth in room revenues for two consecutive years. My dedication goes beyond profits. As the Managing Director of RB Park Hill Hotel Ghana, I improved cost efficiency and fostered relationships with stakeholders, regulators, and business partners. Sustainability, community impact, and talent development are at the core of my values. Today, as the visionary leader behind Jael Akyeampong Hospitality Consult, my mission is clear: To empower independent hotels, serviced apartments, and themed accommodations to thrive in a competitive hospitality landscape. My proven strategies in strategic branding, storytelling, and unwavering dedication to guest satisfaction set me apart as a true industry leader. I invite you to connect with me to explore how we can collaborate and transform your hospitality venture. Together, we can unlock the full potential of your business.