Property Prosperity Group

The mission is to develop a highly profitable 'Real Estate' business model through innovative acquisition strategies creating win-win proposition for investors, buyers and sellers. We offer a one-stop solution for property investments across United Kingdom.

Founder @ Property Prosperity Group

Global Customer Care

Started the company in 2007 with first customer care center and within 3 years established centers in all major cities of Pakistan with over 200 employees. The organization won best performance award for three consecutive years. In 2013, Nokia mobile phones sales witnessed a serious decline which continued in subsequent years. The business crumbled requiring a change of strategy. We then migrated to multi-brand setup by becoming authorized after sales partner of Huawei, Apple, Samsung, Alcatel and Lenovo.

Co-Founder

KomKonsult

Managing a highly innovative and responsive telecommunication consulting firm since 2000, delivering services in Asia, Middle east, Africa and Europe.

KomKonsult Private Limited

Ericsson Netherlands

Responsibilities included:
Held the overall responsibility of Customer Satisfaction and Relationship Management.
Devised procedures and processes to improve Technical Support Services for three global accounts namely WorldCom, Deltathree and RSLCom 

Coordinated and improved internal team work spread across the three time zones in Australia, Holland and USA to provide round the clock support services
Managed customer escalations and prioritization of internal work; HELD AND DESCRIPTION OF DUTIES

Global Customer Support Manager

Ericsson UK

Provided Project Management and Technical Support to one of the leading Telecom Network Operator of UK.  

I was directly responsible for the customer relationship management and competence development of more than 30 engineers directly reporting to me. The job demanded long working hours under extreme pressures.

Project Delivery Manager

Millicom Group 

As a Digital Switch Team Lead, managed a team of 20 engineers to successfully launch and manage one of the first cellular network.

Established corrective and preventive maintenance routines for core network. Provided support to the procurement team in commercial and technical negotiations with Ericsson. Managed expansion in access and core network elements. Initiated measures to improve In-Service Performance of network.

Assistant Manager Switching

An entrepreneur with two successful start-ups in technology and a third startup in the ""Real Estate Development" in UK. The real challenge has always been in adapting and fine tuning the business model in geographical diversified countries like Pakistan, UAE and UK. Cultural diversity is extremely interesting as well as challenging. 

Specialties: Business Turn Around, Business Development, Organization Development, Team Building and Relationship Management. Available to collaborate, nurture and manage any interesting business idea or opportunity.

Taplio

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Jahanzeb Sarfraz

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