The Goodyear Tire & Rubber Company

As the Service Manager at Goodyear, I lead a dynamic team to deliver exceptional automotive care and customer service. My responsibilities include overseeing day-to-day operations, ensuring that our technicians provide high-quality maintenance and repair services, and managing workflow to maximize efficiency and customer satisfaction. I maintain strict adherence to Goodyear’s standards for safety, quality, and performance, ensuring that every vehicle meets the highest level of care.

In addition to managing service operations, I am responsible for inventory control, parts ordering, and maintaining strong vendor relationships. I also focus on staff training and development, ensuring that our team is equipped with the latest skills and knowledge to meet the evolving needs of our customers. My role is central to fostering a positive customer experience, driving sales, and supporting the overall success of our location.

Service Manager

Martini's Auto Repair 

Owner of Martini's Auto Repair, where I wear multiple hats to ensure our customers receive exceptional automotive repair and maintenance services. I oversee day-to-day operations, handle inventory and supplier relationships, and maintain the highest standards of quality and safety. My responsibilities also include building strong customer relationships, ensuring transparent communication, and continuously adapting to industry advancements to provide the best solutions for every vehicle that comes through our doors. Dedicated to keeping our community safely on the road with integrity and expertise.

Founder

Tom's Auto Repair 

As the Business Development & Automotive Service Manager at Tom's Auto Repair, I blend strategic growth initiatives with hands-on management to drive both customer satisfaction and business success. I’m responsible for expanding our client base through targeted outreach, partnerships, and community engagement, while also ensuring our service operations run smoothly. This includes supervising our team of skilled technicians, managing workflow, optimizing resources, and maintaining rigorous quality control to exceed industry standards.

I also spearhead marketing efforts, analyze market trends, and implement innovative solutions to enhance our service offerings. My role is pivotal in building lasting customer relationships, ensuring transparent communication, and fostering a culture of excellence and continuous improvement. My mission is to deliver unparalleled automotive care while driving sustainable growth for the business.

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James Martini's Linkedin Analytics

James Martini

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