Eastern Logic

Senior Consultant

Zendesk

I help customers understand how Zendesk can be used and advise on leveraging the Zendesk API and Apps Framework for external integrations.

Technical Architect

I troubleshoot customer issues, specializing in Zopim chat.  I also work with our customers in Latin America and the internationalization team when I can.

Customer Advocate - Tier 3 Support Engineer

Customer Advocate

Lands' End

Provided customer support in Spanish and English for loyalty program members; also translated for other departments as needed.

Bilingual Customer Care Representative

Senior Consultant na Eastern Logic

I am interested in studying language, primarily human, and also computer.  I like learning and helping others learn, both in an academic capacity as well as professional capacity.

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