Cultivate The Experience

Expertise: Standing at the forefront of HR innovation, providing both strategic and operational solutions as the founder of Cultivate The Experience. My consultancy specializes in HR compliance, employee experience, employee engagement, and optimizing talent processes.

Accomplishments: Developed robust compliance frameworks, curated engagement programs that increased workforce morale, and streamlined recruitment systems for optimal efficiency.

Value: Offers a comprehensive suite of services that amplifies employee retention rates, fortifies legal adherence, and refines the recruitment lifecycle, ensuring companies grow with a competent and satisfied workforce.

Freelance Human Resources Consultant

Sutherland

Expertise: Advanced the HR field through strategic development and management of a Peer 2 Peer Mentorship Program, focused on employee experience enhancement and organizational culture.

Accomplishments: Instrumental in reducing employee attrition rates by a remarkable 70%, showcasing immense impact on workforce stability and satisfaction.

Value: Facilitated a work environment that promoted personal growth, team unity, and a vibrant company culture, equating to a more engaged and productive team.

Associate Manager - Human Resources (Employee Experience)

OEM Radio Service

Expertise: Executed transformational business management initiatives, aligning strategy with policy compliance and fiscal prudence.

Accomplishments: Assisted in forging a compliance department, redefining processes to drive efficiency and cost containment.

Value: By emphasizing strategic planning and interdepartmental collaboration, ensured sustainable business growth and operational excellence.

Business Manager

H-E-B

Expertise: Excelled in process optimization and customer experience enhancement, placing him as a senior leader in service delivery direction.

Accomplishments: Spearheaded the compliance department development, establishing standards that promoted budget control and adherence to public law.

Value: Cultivated a climate of customer-centric practices and strategic foresight, leading to enhanced service standards and community involvement during crisis management.

Service Delivery Director

Expertise: Oversaw critical HR functions such as payroll, training, and performance reporting with a deft command over automated systems.

Accomplishments: Boosted store accountability and employee retention by 80%, significantly improving store operations.

Value: Streamlined administrative tasks and provided data-driven recommendations, resulting in heightened efficiency and a workforce committed to organizational goals.

Store Administrator

Expertise: Deployed specialized cash management expertise, ensuring tight reconciliation processes and financial accuracy.

Accomplishments: Achieved an 80% improvement in cash performance through diligent analysis and corrective action planning.

Value: By enhancing finance department collaboration and improving fiscal reporting, allowed me to play an essential role in financial integrity and operational transparency.

Cash Controller

Expertise: Demonstrated leadership in customer service and operations management, fostering a culture of team accountability and superior service delivery.

Accomplishments: Successfully led a disaster recovery team during Hurricane Ike, displaying remarkable leadership during a community crisis.

Value: By focusing on customer engagement and employee coaching, James contributed to the creation of a dynamic service environment that inspired both loyalty and performance excellence.

Assistant Service Manager - Operations

I am a Employee Experience Manager with 21 years of experience enhancing, cultivating, and spearheading Engagement, Compliance and Optimization at Sutherland Global and HEB Grocery Company.  I Engineered employee engagement programs which enhanced retention by 55% within 6 months.  My skills include Employee Engagement and Experience Enhancement with a natural HR Compliance and Legal Adherence.  I'm a dedicated HR professional committed to fostering positive workplace cultures and enhancing employee engagement across the US.

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James Bernard III

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