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With over 15 years of experience in customer service, information technology and project co-ordination, I am passionate about providing quality IT support for organizations of all sizes. As an IT Support Technician at Real Bytes, I help clients plan their IT journey and troubleshoot their technical issues on a daily basis. I am currently studying for CompTIA A+, CAPM, and Stoicism. I have developed skills in process improvement, customer relationship management, problem solving, and community engagement. I enjoy learning new things and having meaningful conversations. My goal is to use my IT & PM skills and knowledge to make a positive impact on the education sector and our society.
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