James Ray's Linkedin Analytics

I am a collaborative leader of highly effective teams, successfully commercializing innovative technology solutions. As a sales leader for digital and mobile commerce in the last 20 years, I have been actively presenting and publishing my perspective on the #on_demand and #convenience_driven economy. I have developed substantial expertise in the areas of Customer Strategy and Organizational Alignment - leading the formulation and execution of strategies to capture, grow and retain a firm's most valuable customers. As a consultant and entrepreneur my experience includes all facets of organizational transformation: business strategy, customer strategy, organizational strategy, organization design, change management, human capital management, organization development, and program management. I served as an organizational change consultant for diverse clients including AT&T, AutoTrader.com, Coca-Cola, Halliburton, NCR, and Underwriters Laboratories. In each of these roles, I advised senior executives regarding organizational changes introduced by rapid growth, economic decline, and the implementation of information technologies. Specialties: Customer Strategy, Customer Experience, Business Transformation, Organizational Change, Creating environments where individuals and organizations realize their full potential.