James Richardson ☁️'s Linkedin Analytics

I have many years' experience partnering with organisations to digitally transform their business to allow them to compete and grow in this 4th Industrial Revolution. During COVID the Retail sector has been impacted more than most, and Digital Transformation is now a key focus on the CxO's mind. ↗️ Customer demands and expectations have increased, for good 🛒 73% of Retail CIO's will increase investment in store technology in 2022. 🚚 Digital/Physical hybrid shopping model for local distribution has never been more important, with 88% of customers willing to pay more for faster delivery 💚 Sustainability is a focus for retailers, but a necessity for customers Within the Retail sector specifically, I have supported small and large organisations across a variety of sectors with a mix of challenges and goals. This is done with a clear focus on creating customer success and value. Technology is a great enabler for transformation, but technology on it's own will not drive success. When not at work I enjoy watching football (Both the UK And US version), hitting the gym and spending time with my family. Feel free to reach out to discuss anything Retail related, or anything else we have in common.