TrueCommerce

Business Development Representative

STEM From

Sales Development Representative

Denver Rescue Mission

Food Distribution Coordinator 

Rock N Roll Sushi

• Collaborated effectively with a team of servers and kitchen staff to ensure efficient delivery of orders and maintain a clean and organized dining area, resulting in improved customer satisfaction and repeat business.

Server

University of Florida

• Responded to an average of 20+ calls and emails per night, maintaining a 95% customer satisfaction rating based on user feedback surveys.
• Troubleshot and resolved an average of 7+ technical issues per shift, with a 90% first-call resolution rate.
• Escalated complex issues to higher-level support staff as required, providing detailed documentation and clear explanations to ensure swift resolution for dorm room lockouts, Wi-Fi issues, and directional support.

Help Desk Specialist

Beach and Brew on 30A

• Received consistent positive feedback from customers for exceptional customer service, leading to a 4.9-star rating on Google and 4.5 on Yelp.
• Collaborated effectively with a team of bartenders and servers to create a welcoming atmosphere and deliver outstanding service, resulting in increased repeat business and customer loyalty.
• Increased sales by 12% through upselling and cross-selling techniques, resulting in an increase of $250 in daily revenue.

Beertender

WaterColor Inn and Resort

Dockhand

Rent Gear Here

Beach Attendant

Seagrove Village Market

Dining Room Busser

BDR at TrueCommerce

Dedicated to driving business growth through innovative solutions in EDI. 
With a focus on integration and automation, I specialize in helping companies see tangible improvements in their supply chain processes.

Let's connect to explore how TrueCommerce can enable your organization to thrive in today's business landscape.

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James Nelson's Linkedin Analytics

James Nelson

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James Nelson

Want to drive more opportunities from LinkedIn?

James Nelson's Linkedin Analytics