Jamie Palmer's Linkedin Analytics

I help organisations create more value, more efficiently to achieve better outcomes for their customers. I believe this requires a shift towards a focus on customer and business value creation throughout the org. I encourage an enterprise-wide operating model approach that improves the whole system of work from the front- to back-office. An op model isn’t an org chart. It is all the dimensions of how your organisation operates from people to process, tech to governance to investment, and more. The kind of change needed to achieve better outcomes for customers is an ongoing journey of improvement. Each organisation’s needs are unique to get started and succeed along the way. I can help plan and build the right capability, cross-org structures, alignment, and teams. And I can help establish practicing and embedding of new practices and behaviours. I care about respectful, humane working practices. Creating the right environment for high-performing teams improves employee satisfaction and helps attract and retain the best people. My background in product management, organisational change, tech, consulting, and business architecture helps me balance customer, employee, and business needs, and work effectively across functions in organisations. I work closely with leaders, managers and teams to help them work and collaborate better together and develop beneficial mind-sets, behaviours, ways of working, tools, processes, and information. Please contact me if you need help: - Planning or assessing a new value stream or product approach. - Establishing new ways of working sustainably, and with happier employees. - Managing complex change portfolios. - Getting more value from technology. Skills: • Digital, Enterprise, Agile, & Product Operating Models, incl. cultural change, mindset, behaviours, ways of working, process, tools, value stream & team design, value stream management, platforms, portfolio, governance, strategy and execution (outcome planning / OKRs / QBR), org & role design. • Product Management & Product Portfolio Management • SAFe Lean Portfolio Management (LPM) • Agile & Waterfall • Organisational Change Management • Product Life-cycle Management • Business Process Improvement • Engineering Release, Engineering Change & Configuration Management • Project & Program Management • People career development