Convoso

Convoso's cloud-based contact center software converts leads faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. Our predictive dialer with superior recycle logic—combined with lead management automation and omnichannel capabilities—empowers outbound contact centers to move more leads through the funnel faster. With our Virtual Agent, you can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help you master our system and fast track your results.

Account Executive

Modern Campus

Modern Campus, the innovator driving Omni CMS and Destiny One, empowers higher
education institutions to thrive when radical change is required to successfully respond to
lower student enrollments and revenue, rising costs, crushing student debt and even school
closures. Powered by the industry’s leading “student first” modern learner engagement
platform, presidents and provosts can create pathways for lifelong learning, while marketing
and IT leaders can deliver Amazon-like personalization and instant fulfillment. Award-winning
products and its customers’ 19% average annual revenue growth have earned Modern
Campus a 98% retention rate and a reputation for customer obsession.

Regional Director

OmniUpdate (Now Modern Campus)

Business Development Representative

Verizon

Excellent customer service skills
Consistently exceeds sales targets

Customer Service Sales Consultant

Aspiranet

Prepared foster care youth for emancipation
Taught life skills such as time management, budgeting, shopping and other critical skills for independence
Developed program, monitored budget, and maintained daily reports and documentation of progress

Youth Support Counselor

Ventura County

Taught grades K-12 throughout Ventura County
Capable of teaching a variety of subjects
Interfaced with diverse population of children, parents, teachers  and staff

Substitute Teacher

Oxnard Buddhist Temple

Conducted business in Japanese
Supervised and managed administrative staff and 7-10 teachers
Accountable for budgeting, marketing, and preparing financial and program reports
Was responsible for recruiting, retaining and training staff
Reported to Board of Directors

Japanese Language School Principal

County of Ventura

Investigated child abuse referrals
Performed risk assessment and evaluation for children and families
Coordinated court ordered procedures, i.e., preparing and filing petitions and reports, testifying
Monitored child safety and progress in home or placement on a monthly basis

Children Services Social Worker III

Casa Pacifica Shelter Care

Coordinated  training programs for staff on the developmental stages of children and adolescents
Implemented individualized behavioral treatment programs for children in shelter care
Supervised and evaluated individual staff performances

Senior Child Care Counselor

Experienced Salesperson with a demonstrated history of working in the computer software industry. Skilled in Sales, Management, Employee Training, Leadership, and Marketing. 

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